Without an ability to make your desires clear, your employees wont know how to accomplish the tasks you delegate. Psychology Today 2023 Sussex Publishers, LLC. Avoid focusing on emotions and blame. Ingenuity can be a useful part of problem-solving, but its important that supervisors also follow company policy and procedure to ensure certain situations are dealt with fairly, consistently and, in some cases, legally. Instead, choose to work on your attitude even if your mood isnt great. Individuals who are successful in supervisory roles typically possess a combination of interpersonal and management skills alongside an approachable, supportive, and confident personality. Without that belief and hope, our work becomes meaningless and unfulfilling. You can take charge of your attitude and will likely experience a better mood when you consciously choose to develop a good attitude. Heres where attitude needs to get coordinated with action. If you can't solve a problem in the workplace, you may have to find someone who can. But when you're down, it brings your employees down as well. Is your boss always pointing out what you are doing wrong, and ignoring what you do correctly? Last Updated: November 14, 2022 Supervisor Attitude & Workplace Performance | Bizfluent There are 8 references cited in this article, which can be found at the bottom of the page. If you utilize that role to the fullest, you'll be able to coach and develop your staff in ways that will benefit everyone involvedand the company as a whole. Along the same lines, successful supervisors walk the talk each and every day. Believe they can make an impact, even if it starts out as a small one. Watch out for these 17 bad management traits. Keep in mind that negative energy will trickle down to your entire team, so be sure to set the right tone. An effective supervisor training program can lay the foundation for developing current, future, and potential leaders. With excellent time-management skills, a supervisor is able to oversee their teams heavy workload in the most productive way without leaving employees feeling stressed and burned out. His work has appeared in the online editions of the "Houston Chronicle" and "USA Today," among other outlets. Research suggests that agentic and communal behaviors are important for impression formation. Delegation can become an effective tool for empowering employees. For tips on meeting the demands of being a supervisor, scroll down! Is your supervisor too busy to meet, even when it is important, or does he or she cancel when a meeting has been scheduled? Look for the good in others and assume good intent vs. being suspicious or jaded. Here are eight warning signs that your boss cant do the job, along with ideas about what a great supervisor should look like. Nevertheless, if your employees cant operate at full speed, you will have to adopt a more relaxed approach during downtime. That involves process management and a focus on the productivity of the team overall. Being "book smart" is essential, but when considering how to be a good supervisor, it's important to also be emotionally intelligent. To be a top-performing supervisor with a top-performing team, you will need to: Learn and practice basic supervisory skills. Scott believes in developing practical how-to leadership skills through real-world application. Increased work expectations result in increased pressures to demonstrate ones worth through productivity. If they arent going to help you, you may decide to spend less time focusing on them. When you're setting expectations for your employees, make sure they're realistic and try to remember that perfection isn't attainable. Your openness will encourage dialogue among employees and between employees and a supervisor they see to be a trustworthy and reliable source of information. Never Has Time for You. Micromanages. Day by day. No single approach to management works in every situation. Effective Supervision from Research Students' Perspective Log-In SUPERVISOR EFICAZ online course in Spanish, Log-In LIDERAZGO PARA EL EXITO online course in Spanish. And positive attitudes are contagious. expectations. A supervisors primary responsibility is to ensure that the work gets done efficiently and effectively. When you give workers your undivided attention, they feel respected and are more willing to listen to your guidance. Think of the necessary steps for helping employees to regain composure and resume the task at hand. Being a good supervisor means having the ability to motivate others to effective task completion. Suite #100Highland Heights, OH 44143 They also need to be adept at giving both positive and negative feedback, as well as receiving constructive criticism and input themselves. The main objective of an effective supervisor is: Supervisor Leadership Training ONLINE in Spanish, ONSITE Employee Training in Spanish or English, Sexual Harassment & Abusive Conduct Prevention Training in Spanish or English, Onsite training for supervisors in Spanish, Sexual Harassment & Abusive Conduct Prevention Training in Spanish, curso online para managers y supervisores, Newsletter 27 -Sexual harassment in the workplace, Newsletter 24 -Improve productivity and reach goals, Supervisor / Management ONSITE Training in Spanish or English. Workers need someone they can go to for help and guidance, who provides performance feedback, and communicates company values and directives. From meeting tight deadlines to the way you communicate with your co-workers, how you feel about your work can affect your performance and your overall happiness. Goal-oriented supervisors have a clear understanding of the outcomes they, and their teams, need to achieve. Taking the steps to ensure that supervisors are well prepared with the knowledge, information, and experiences to perform effectively can benefit your entire organization. Acknowledgements can be a rarity in the workplace, and they can truly make an impact in the work lives of your employees, strengthening their commitment and motivation. What makes a good manager? 11 Supervisor Skills that Every Supervisor Should Master thank you Elizabeth for sharing your knowledge with the world. Is your supervisor "too busy" to meet, even when it is important, or does he or she cancel when a meeting has been scheduled? Do you feel that your manager cares about you as a person? Good supervision means being responsive to superviseesgiving them the time they need to get information, understand assignments, and especially receive clear feedback. When you hire and encourage people who are different from you, you learn a lot from them and the company benefits from new ideas and perspectives. The focus on making friends at work seems to be tragically misguided. When a project fails or a choice backfires, accept responsibility and learn from the mistake. Communication involves listening as well as talking, so be open to listening to whatever input your employees have for you. Theres a difference between being in a bad mood and having a bad attitude. Part of being an effective manager is assisting employees to transform their weaknesses into competencies. Always treat employees fairly, and don't favor one over another. Check out this webinar with research about why and how your attitude affects others. Poor delegation, on the other hand, compromises a project. Here we take a look at five critical qualities that effective supervisors must-have. the CONNECT Community for weekly updates, free courses, and bonus content. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). There are numerous ways to define leadership, and it may manifest differently, depending on the industry, company culture, or management structure. Here we take a look at five critical qualities that effective supervisors must-have. They keep a pulse on their employees. That, in turn, is shown to have an adverse effect on retention, productivity, customer satisfaction, revenue, and profitability. You can compliment your manager's ability to set goals for you and your team in a review. Keep in mind that long-term solutions are always better than short-term solutions, even if they are harder to implement. Coaching, Copyright 2000-2016 Portland Community College An Affirmative Action Equal Opportunity Institution, 8 Key Qualities for Successful Supervisors, CLIMB Professional Development and Training, PCC Professional Development and Training. To show confidence when you feel stuck or defeated? That includes reading people's moods and really hearing them when they speak. Naturally, that's not a good thing for a group of people who are trying to get things done. Carries a positive viewpoint and ability to make sound decisions in stressful situations. The senior management team members give me applicable, sound advice when it comes to the grey areas that arise in HR. The Question The people we work with have many different characteristics and all of them affect the quality of our time at work. A good supervisor interacts effectively with her employees, maintaining open lines of communication to ensure she stays informed about project progress and brewing problems. Not everyone is good at being flexible, but it's a big part of how to be a good supervisor. Wed all prefer to work for someone who believes. It may be helpful to share a specific example of a goal they set and how it helped you. Workshop: The Supervisor's Role in Creating a Positive Work Environment Supervisor's Influence - The relationship with a manager/supervisor is essential to employee satisfaction, engagement and performance. Stan Mack is a business writer specializing in finance, business ethics and human resources. can lay the foundation for developing current, future, and potential leaders. Use the insight to develop the attributes all supervisors need to be good, effective leaders. A recent study looked at the health and well-being effects of supervisors over-monitoring employees. Positive Mindset. Enjoy! Yes, you may be in charge, but when you work as part of the team, you often get more accomplished. The proper delegation will help streamline a project, maximize profitability, and ensure efficiency. Good supervisor qualities are a must-have for any organization. You might often hear employers lamenting the shortage of senior staffers with experience, motivation, and maturity. Sympathy, empathy, body language, cultural respect, and similar concerns all fall under this umbrella. Even if you have some bad news, a positive spin or angle can really make the difference for employees. We've all had good supervisors and bad ones, and chances are we remember the characteristics of both pretty vividly. Many people have a "work spouse" at their place of employment. A good supervisor communicates efficiently with their employees and ensures they stay informed about project progress and any problems. Additionally, positive attitudes are contagious. employees informed about project potential challenges or problems. Dont wait around to feel good and hope that a positive attitude will materialize on its own. You can still enjoy your job and encourage a fun work atmosphere. Supervisors must speak with impact and clarity to motivate employees to work efficiently and effectively. People often express more than they're actually saying out loud. A good supervisor can help a company retain more talent and create a better work environment for employees of all levels. If you dont have the ability to make your thoughts and desires clear, your employees wont know how to accomplish the tasks you assign. That doesnt mean you have to be inauthentic or on all the time. I'm so grateful for using this. What Is Responsible Leadership? If you cant delegate, you may want to consider sharpening this supervisory skill. The very best bosses take a genuine interest in their employees career growth and development. What Kinds of Leadership Would Foster a Successful Relationship With Staff? With an understanding of these skills and how to cultivate them, you can be a better leader and supervisor. The companies he works with experience significant improvements, such as an 18% increase in productivity, a 15% increase in team member engagement, and a 10% reduction in turnover. ", It does help me to communicate more with staff and take more responsibility. Put time and energy into what they can control to chip away at problems or obstacles. What kind of effect will you create as a supervisor? If you want others to be respectful, consistent, honest, fair, loyal, kind, flexible, and empathetic with you, treat your employees in the same manner. Asking employees what they need from you, looking for areas where many employees struggle, and truly having an open-door policy all help employees understand that they can come to you and that you want the best for them. Live, eLearning, pre-recorded, coaching, and assessment learning experiences. Attitude is "manner, disposition, feeling, position, etc., with regard to a person or thing; tendency or orientation, especially of the mind." Typically, we use the terms "good attitude" or "bad attitude." Neither of very specific or objective. Table of Contents Why are supervisor skills essential? Your attitude influences other peoples emotions and their emotional commitment to their work. Supervisors are responsible for getting the day-to-day tasks done through others. The behavior of the supervisor in a workplace can explain a great deal about the way employees are motivated. Youll find ways to build both competence and confidence if you invest in this DIY, self-paced course called Workplace Conversations. 80+ Performance review phrases - Attitude toward work Good supervisors take initiative while also providing support, motivation, and accountability to other team members. Humans are social animals and need each other to survive. Supervisors are relied on frequently to take the lead when an issue arises. Knowledge of the organization: Competition and conflict emerge when supervisors dont understand how their teams efforts affect other work teams. Pay attention to the unique talents and skills of each worker and utilize those strengths for the benefit of the project or company. While their job involves giving others direction, they need to be adept at drawing out others and listening carefully to their input so they can remove barriers and establish an environment that furthers organizational goals and leads to success. 5| Maintaining a Positive Attitude Supervisors who walk into the office every day with a positive attitude make the office environment pleasant. If you express them without considering the consequences, you might affect others more than you realize. Don't be afraid to brainstorm with employees or ask for their helpful suggestions so you can all work together as a team to get things done. For example, maybe youre hurt and disappointed by something your boss has done. Characteristics of an Effective Supervisor - The Top 22 Qualities A great supervisor excels in assigning tasks to employees who are best suited to handle them. Effective communication is the key to good management. You also need to be able to adapt your management style to the needs of different employees. Focuses Exclusively on the Negative. When teams and companies operate efficiently, it's often partially because workers and supervisors are true team players, invested in one another. When you're a good supervisor you benefit yourself, your company, and your employees. Feeling something doesnt necessarily require expression of that feeling. And they certainly dont expect others on the team to provide emotional support and lift their spirits. They can easily convey to their employees why this is a great place to work, getting team members on board and excited to contribute. Employees who feel that their manager is giving them the chance to advance, learn, grow, and notice their efforts are more likely to perform well. People usually adopt the attitude of their environment, and being positive is a good one to take on. As we discussed in a previous post about emotional intelligence, this is about regulating your emotions and staying in control of them. Typically, we use the terms good attitude or bad attitude. Neither of very specific or objective. But when you're down, it brings your employees down as well. They will struggle, experience failure, and have bad days. Does every speech from your boss take a negative tone of "whats wrong?" They dont indulge their emotional whims without forethought about the impact on others. Subsequently, those improvements produce higher revenues and stronger profit margins. 7 minute read As a manager, especially a first-time supervisor, your employees' success is your success. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Schedule a time that works best for you. By now, you may be thinking that this seems impossible. "It's good for increasing your business and your job. Keep in mind that you were hired to be a supervisor because your boss believes that you are capable of doing the job! There are some key qualities that you should look for in those who you identify as supervisory. How to Manage a Toxic Employee Maybe you dont have to be consumed by emotions that you indulge and fuel. 8 Important Supervisor Leadership Qualities for Safety - Marie-Claire Ross An ambush meeting occurs when the true topic of discussion is kept hidden until you show up. Basically, someone who is doing a great job in their current position might seem like a shoo-in for a promotion, but without core traits that are needed in higher-promoted positions, they may have simply been removed from a job they excelled at and put in one they are completely unqualified for. As a supervisor, you must be able to delegate or you'll be stuck trying to do it all and your employees won't feel like you trust them. Give us a call today at (630) 928-0510. You could carry that emotion all day long, outwardly displaying it to members of your team by retreating into your office or announcing the bad news with strong emotional overtones. The keys to problem-solving within the workplace are critical thinking, creativity, and consistency. A single approach to management doesnt work in all situations. Does your manager do things that help you and your team succeed? Supervisors are one step above. A good supervisor values and openly appreciates diversity. Among the biggest qualities of a good supervisor is maintaining a positive attitude and outlook. Supervisors face a lot of conflicts every day. It's a mysterious package, delivered by subtle sensory clues. It is your responsibility to recognize these needs and react accordingly. Worse, you might have to backtrack to fix errors, an inefficient use of time and resources. 1. Good supervisors must have strong communication skills and the ability to form positive relationships with others. 4. Regardless of your path as a supervisor, everyone in a leadership role can develop new skills that help them more successfully manage their team. Step 3: Believe you are a leader. Who would you rather work for? Ineffective departments are often a sign of poor leadership. If you're a supervisor, consider the fact that you spend a significant amount of time per week with your team members and how you might use this time to be a better steward and leader of those you supervise. Our training programs help to develop a team of more responsible and effective Hispanic supervisors. These include things like frequent and authentic one-on-ones with employees, ensuring workers understand how their role supports the companys goals, and providing transparency. As a manager, everything you say and do has an impact. How To Be a Good Supervisor (With Steps and Tips) Your mood can affect your attitude if you let it. This includes clearly articulating goals and expectations, as well as being able to share the needs of the team externally to other leaders. When you delegate, you can shift your focus to what's important for your job, and leave the rest of the work to others who you feel confident about. That listening involves empathy and the ability to truly understand the needs of coworkers and others. Positive attitude - Being upbeat and positive works towards keeping the team motivated and increases energy levels. 8. Being optimistic, confident, trusting, growth-oriented, and open staves off insidious thoughts that take us to the negative. The better your sense is of how much your team has to accomplish in a certain amount of time, the better you will understand how much additional work they are actually able to take on. "I was recently introduced as a supervisor in my field. What Is a Good Attitude at Work and 10 Ways To Improve Yours Letting go and allowing other people to handle tasks and projects frees you up to do other things. This is why it's important to remain optimistic, so you can help inspire your team. 6| A Dose of Humility Youre going to have moments when youre unable to conjure positivity. From a safety perspective, supervisors that have a positive attitude towards safety ensure that safety performance is at a high . Now you just have to prove your boss right. 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