luxury bahia principe sian ka'an

We are very concerned about the discomfort you felt; we thank you for letting us know your observations and we sincerely regret for have not met your expectations, We appreciate the time that you disposed to share your valuable feedback with us. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. The communication, even some of the management staff, was poor! Transport starts at 730am. entertainment area is far too small to accommodate the number of guests so you were lucky if you could see any of it. Whole resort clean and cared for, drivers on time with resort trains. It is a ride away from beach, we have a private area. We will do our outmost and work to improve the rest of your stay, Kindest Regards, Lizeth Arratia Luxury Bahia Principe Sian Kaan Don Pablo Collection. The Akumal section of the resort has the most calm waters for swimming and snorkeling. We had a fantastic one week stay at Sian Ka'an. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. There is nothing here that makes your holiday feel special or memorable. There was live music every night, all excellent musicians: a sax player, a guitar player with an accompanying singer, and mariachi. It's got Luxury in the name for a reason. We have sent this information to every Department involved so necessary measures can be taken to guarantee our guest's satisfaction. (Free access), Destinations, properties, even an address, 1762520,1771730|2,1758700|3,1758700,1771730|4,1776730,1736710,1771730,1774790|1,1767440,1774790,1777790,1768790,1761910,1773070,1774030,1768790|1,1775850|1, Personal or sensitive info (e.g. View Hotel. There was a problem loading the reviews. There are "garden" rooms on the first level that have their own outdoor tub and patio. The minibar was stocked daily with water, soda, champagne, liquor, potato chips and beer. We hope to welcome you back in the near future, it will be wonderful to say hello to you again! The bike tour is good & is worth doing at the beginning of your trip to help you find out where everything is as well as learning a few things. There were pools at the resort itself; but I preferred to go to the beach by way of the shuttle that ran every 5-10 minutes (I think the average wait was 5 or less minutes.) Pool Restaurant International cuisine In case you require an invoice it will be provided by a VIAJES GRUPO TURISTICO INTERNACIONAL S.A., local invoices are not available. We are glad to hear that you enjoyed the food, the entertainment and drinks. Our room was on the third floor with a balcony that had chairs/small table. To make this simple, the beds were comfy, the room was cool, the beds were changed daily, the room was clean, the butler came with aromatherapy, the closet did not have enough drawers or hangers, the pools were clean, the food was great, the a la carte was mostly good apart from service in Le Dolce a Vita and Maiko, where we struggled to get a, drink after our firststill left tips but it was not great. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bahia Principe Luxury Sian Ka'an - Tripadvisor The property offers free parking. The people are what make it worth the visit. Mark, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you once again for taking the time to share your experience with us and we are looking forward in welcoming you back. Which was a total Lie everyone in the whole hotel knew him he was one of the mangers in the restaurant serving the meal. They run on a set route so to get where you want to go, you sometimes need to get 2 or 3 to get to your destination. Pool view Just steps away, you'll find the golf course, an ideal setting for both lifetime lovers of the sport and beginners. The trolley service to the other hotels was hell on earth & not what you want to be doing when on holiday. PLEASE NOTE THAT YOU WILL BE ASKED TO PRESENT THE SAME CREDIT CARD AND OFFICIAL IDENTIFICATION AT CHECK-IN. We would also want to thank you for mentioning the points where we can improve; be sure we will give proper attention. Podrs alojarte en el Hotel Baha Prncipe Luxury Sian Ka. What made the holiday, Anabelle in main resteraunt, Carlos and Selina in pool bar, Randy in main bar, Eglaydia in morning buffet, Alberto in Cenoteall lovely people and could not do enough to make the holiday special. Its missing a hell of a lot in comparison to other Bahia hotels or even hotels in Mexico. Drinks service around the pool is very good. We recommend to contact with property for more details. Bahia Principe Luxury Sian Ka'an - Adults Only - Expedia Yes, dry cleaning and laundry service are offered to guests. We are grateful for your comments regarding your stay with us and appreciate that you have taken the time to give us your feedback. The air conditioning in our room wasnt great to start with but it packed up completely and we ended up in a room that was 27.5 degrees through the night for two days whilst this was supposed to have been fixed. Own or manage this property? Room types may vary. Freebies. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Access to the facilities and restaurants of the Bahia Principe Luxury and Bahia Principe Grand hotels in the complex, except buffetsGuests may use the buffet in their own hotel. As far as the management team are concerned they were a joke!!!! The Bahia Principe Luxury Sian Ka'an in Riviera Maya is on the prestigious Bahia Principe Riviera Maya, Robert Trent Jones, Golf Course, approximately 42 km from Playa del Carmen, 26 km from Tulum and 95 km from the Cancun airport. Carretera Chetumal, Km 250, Akumal, Quintana Roo, 77719, Mexico. Unless you reserved a bed by 7am, you had no shelter from the hot sun. Book Bahia Principe Luxury Sian Ka'an, Riviera Maya on Tripadvisor: See 9,597 traveler reviews, 13,229 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an, ranked #11 of 17 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Kind Regards, Lizeth Arratia Luxury Bahia Principe Sian Kaan Don Pablo Collection, My husband and I just returned from this resort; April 19 to 26th. At this resort there are 3 restaurants, golf and spa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive Riviera This is the smallest part of this complex of 4 resorts. Another issue was bites. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I tried unsuccessfully 3 times to contact guest services to show my lab. AMAZING RESORT!!! The accommodations will provide you with air conditioning and a balcony. Private pool ROOM: Our room (43324) was average size with tasteful decor. You can book your restaurants for the whole of your stay. Best regards from Mexico, Lizeth Arratia Luxury Bahia Principe Sian Kaan Don Pablo Collection, We've stayed at the Sian Kaan from april 19th-26th. Best-ever resort!!! We will be more than excited to welcome you many times more at our Bahia family ! Our resort is very clean. Kind Regards, Lizeth Arratia Luxury Bahia Principe Sian Kaan Don Pablo Collection, My husband and I travelled to this resort as we were tired of the cold and were looking for somewhere warm and not too long a flight from Toronto. Yalku Restaurant International cuisine buffet With wall-to-floor windows and wall-to-wall food, feel like you are directly intertwined in nature as you savor a delicious international dish. We noticed we mostly woke up covered in bites as we were bitten during the night & although we used every prevention possible for mosquitoes, we now think it may have been caused by bedbugs. Pros: The greenery is beautiful & tropical. Are there opportunities to exercise at Bahia Principe Luxury Sian Ka'an? Now flash ahead I have another conversation with another supposed services person who promises me he will look into it , of course he does not! Read our, Dear Guest: We send you our gratitude for being a guest in our wonderful complex! Nearby attractions include Akumal Beach (3.8 km), Mayamar (4.0 km), and Akumal Natura Rescue (5.5 km). It is part of a 4 resort complex and the SianKaan is the golf community section of the resort. Personally I think Id have preferred a pool/foam party in the afternoon instead of bingo. It was our first all-inclusive trip, and I presumed it would be ho-hum on the food side of things. They try to cover each others butts!! Best regards, Tania Velzquez Bahia Principe Luxury Sian Ka'an, My sons purchased a special anniversary trip here to celebrate! Bring water shoes if you intend on going into the ocean was full of rocks which caught us by surprise. The hotel purifies its own water by osmosis so you don't have to worry about a thing. Read our, Dear Lena, Thank you for the time you have taken to share your experience during your recent stay at Luxury Bahia Principe Sian Kaan.. We are honored that you have chosen our hotel as your holiday destination and very happy to hear that you enjoyed the adults only concept, the garden suite and the service of our staff. Amazing service & delicious food! Luxury Bahia Principe Sian Ka'an | All-Inclusive Honeymoon Resort Our best regards from the Mexican Caribbean! Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Kind regards! more. It can cause serious illness and requires a heavy dose of 2 different antibiotics to be killed. Free WiFi access is available in this resort. What are some restaurants close to Bahia Principe Luxury Sian Ka'an? We really appreciate that you are taking the time to share us some valuable comments about your stay with us. An array of activities can be enjoyed on site or in the surroundings, including snorkeling. We were never able to see any of the shows because sitting in the lobby was like sitting in a sauna and good luck with the mosquitos attacking you. The Alux restaurant was fantastic. Is parking available at Bahia Principe Luxury Sian Ka'an? Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Simply put customers service doesnt exist! Tea/Coffee maker The Luxury Bahia Principe Sian Kaan Don Pablo Collection (LBPSK) hotel is the top-of-the-line hotel of the large 4-hotel Grand Baha Prncipe Riviera Maya Resort Complex located in the beautiful Riviera Maya region of Mexico. Claim your listing for free to respond to reviews, update your profile and much more. We hope you can visit us again on your next vacations, Kindest Regards, Lizeth Arratia Luxury Bahia Principe Sian Kaan Don Pablo Collection. Tania Velzquez Bahia Principe Luxury Sian Ka'an, We stayed here for 10 days in June. Where ever you want to go you have to take a trolley all the reservations we had to take a trolley and had to be traveling for like 30 minutes. Own or manage this property? Mostly, because of the adults only restriction and the standard of the rooms. Actually could be a really nice establishment if they understood customer service! We've been to many all inclusive before in Mexico, Cuba, DR , but I have to say , the Sian Kaan is by far on the top of our list. On arrival with our TUI arranged private transfer we were welcomed with a drop of fizz and taken to our room, baggage was carried and a golf buggy and driver provided. Bed is not as hard as others I have stayed at in the Mayan Riviera but not plush either. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I just ordered the house wine my entire stay and it was okay. We saw several people from the other buildings trying to get drinks but they were out of luck. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. We weren't bothered by the tram ride at all. Luxury Bahia Principe Sian Ka'an - Yelp Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. It had the two sets of blinds. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The shower had no pressure and you had to wait about 10 minutes to get any type of hot water. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Service excellent. We would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. I asked to speak to her boss or a manger which she refused to get for me saying I think they are gone convenient. Garden view Akumal, Riviera Maya . They took that long to fill, people often forgot about them & went out apparently. Hotels near Bahia Principe Luxury Sian Ka'an, Bahia Principe Luxury Sian Ka'an Features, Grand Palladium Hotels & Resorts in Akumal, Akumal Adults Only and Adult Friendly Resorts, Hotels near Jet Ski Rentals and Parasailing - Princara Water Sports, Hotels near Akumal Monkey Sanctuary & Rescued Animals, Hotels near (PCM) Playa Del Carmen Airport. International entertainment programs for adults (day and night), 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling. My impression is they say lets stick it to-the customer their leaving anyway! Luxury Bahia Principe Sian Ka'an - Oyster.com We notified reception who sprayed our room (didnt work) however were not really interested. Before we went, I was scared due to the reviews about scorpions and snakes. This resort is 59 mi from Cancn International Airport. It can last months if not treated. LOOK FOR HOTELS WHO FOLLOW AMERICAN SERVICE POLICIES!! Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. No swim up bar, no nearby beach, no gym, no pool parties, no special entertainment around the pool such as a occasional sax player or a band for afternoon enjoyment for example. Free WiFi, Private suite Contributions should be travel related. Buffets were great to and we checked them all out. We appreciate you have mentioned that you enjoyed your room, tram service, food, a la carte restaurants, and the service of our staff; we will forward your comments to our team specially to Claudia, Isabel, Adriana and Carlos. Most people, including ourselves had to return to to our rooms. We never went to the pools but from what we saw there was plenty of lounge chairs to choose from. Luxury Bahia Principe Sian Ka'an-Cancun Hotels | AppleVacations Spend the day relaxing at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive's private white sand beach or practicing your swing at the onsite golf course. It is a very large complex and the tram system was very efficient and thorough. All. Bahia Principe Luxury Sian Kaan - YouTube The Sian Kaan adults only I find is more for 65 , but if you're a young adult, I would suggest the Akumal side of Bahia Principe; as it has a young vibe to it. more, Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We upgraded to a Superior Junior Suite. The rooms are fantastic clean and spacious. Bahia Principe Luxury Sian Ka'an - Tripadvisor It was. Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive Carretera Chetumal Km. Taxes and fees that are shown are estimates only. Bahia Principe Luxury Sian Ka'an - Tripadvisor Cons: This is no way 5 star luxury. We had a la carte reservation every night, the first night was at the steak house which was okay experience. It will be a pleasure to welcome you back at Luxury Bahia Principe Sian Kaan. Attached bathroom The room itself was spacious and clean. Bahia Principe Luxury Sian Ka'an - Tripadvisor Bahia Principe Luxury Sian Ka'an - Riviera Maya | Transat 250, Akumal Quintana Roo, 33000 Akumal, Mexico - Great location - show map 7.3 Good 65 reviews Staff 8.8 +45 photos Free WiFi access is available in this resort. The hotel is steps away from a golf course and the beauty of the Mayan jungle on the Riviera Maya. Culture and climate intertwine to provide the perfect backdrop to adventure around the Riviera Maya. Kind regards, Tania Velzquez Bahia Principe Luxury Sian Ka'an, INFECTED BY PARASITE- FOOD BORNE ILLNESS AT SIAN KA'AN, I stayed here from May 15-21st 2023 with my daughter. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I actually stayed at the Luxury Bahia Principe Sian Kaan Don Pablo Collection from 11/12 11/17/12 during my first solo trip to the Riviera Maya. I was concerned that there was only 1 set of toilets for 4 pools & they were some distance away. So while we were enjoying breakfast in bed, on our anniversary we decided to make sure they had our reservation. Bahia Principe Luxury Sian Ka'an 9,599 reviews #11 of 17 hotels in Akumal Review Save Share Carretera Chetumal - Cancun Km 250, Akumal 77780 Mexico 011 44 808 164 9089 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The garden room below also looked tired, shabby & overlooked. I will definitely book somewhere else next time Im in the Cancun area! We heard that other people had some run ins with scorpions, but I did not see anything and our room was right in the jungle, building 5. Dining table Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Unfortunately the. My husband has never been but before, however he was savaged & I had an allergy to the bites. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. We asked for an upgrade the first day and were told that we could change the next day and were informed of the rates for upgrading. Check in was very efficient---we got the welcome drink (something blue with a cherry in it). Furthermore, I would kindly ask you to contact me or Erika, our Guest Service Manager, in order to give a proper solution to all the problems you mention. MORE INFO, Maiko Restaurant Also, we would like to thank you for giving some advice to our future guests about or facilities and activities. The Akumal Hotels Luxury Bahia Principe Sian Ka'an is an all-inclusive, adults-only resort located in Akumal, Mexico. I have never been to an all-inclusive resort before (aside from cruises); I was blown away by the amount and ease-of-access to food and alcohol. Their . After lab tests from the Canadian health department it was confirmed that I was infected with a PARASITE called cyclospora that primarily comes from contaminated berries. I think the room would have benefited from a dressing table with mirror for the ladies as this was lacking. Attached bathroom Air conditioning This is the version of our website addressed to speakers of English in United Kingdom. Only improvment i would suggest, would be to have a Schedule of the shows presented at the lobby posted somewhere. This whole experience spoilt our holiday, we never complain but this hotel isnt luxury or five star and if you want to book any of the restaurants you need to book before you get there. DO NOT VISIT THIS RESORT. My husband was dressed up and everyone else was in shorts and sneakers, that was unacceptable. The servers we had were very good in the buffet and the sit down restaurants. Make your reservations early with one of the helpful hotel staff as soon as you arrive. We were thrilled with the experience. Recommend you do this, heard several moaning they hadn't and were now struggling to get in the restaurant of choice (they seemed to think this was the hotel's fault rather than their own, but everyone is told the same and it's very easy). Setting up an appointment at our front desk upon arrival is required. Allow at least an hour to get to your reservation, Dear Angela, Receive our warmest regards from your house at the Mexican Caribbean. The buffet restaurant was really good. We never did get into Don Pablo which I heard was best. The only plus side to this hotel was some of the bar staff who were amazing. Balcony The Sian Ka'an is approx 90 km from Cancun Airport and the journey takes approx 90 minutes. Just as well, took us over 3 hours to exit Cancun airport, so we weren't in the best frame of mind! Once again thank you for your time and comments, hoping to welcome you back, Sending our kindest regards, Lizeth Arratia Luxury Bahia Principe Sian Kaan Don Pablo Collection, My wife and I were at this resort March 30 to April 13th. We do like the trolley buses, very easy to navigate your way around the resorts. After a difficult 20 minutes with customer service saying they didnt have it she demanded we come down and show her! Book Bahia Principe Luxury Sian Ka'an, Riviera Maya on Tripadvisor: See 9,599 traveler reviews, 13,229 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an, ranked #11 of 17 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Offering an outdoor pool and a restaurant, Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive is located in the Riviera Maya town of Akumal. Bad bits:- Service in Dolce a Vita and Maiko, half a glass of wine and no offer of top up, not sure why that was as not too busy, but did not distract from enjoyment too much. 1 hour 15 minutes but I thought it was scenic with interesting things to look at. Luxury Bahia Principe Sian Ka'an - Riviera Maya - Bahia Principe Sian Ka'an Adults Only All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online. Contact accommodation for availability. Antigen tests and/or PCRs will be available within our hotels by carrying out by approved health service companies. They're also applicable regardless of the comment's tone. As soon as the taxi pulls up the service springs into action, your luggage is sorted for you, a welcome. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The spa was great, room was nice, but the service put somewhat of a damper on the trip! We are very concerned to learn about your disappointment and we are sorry to read that you think your upgrade was not worth it. Last minute offer! The Bahia Principe resort complex comprises of 4 hotels with a combined total of over 3,000 rooms. Ideally, we'd publish every review we get, positive and negative. Excellent resort. We didnt regret not paying extra for these rooms. For what we paid on a last minute in all honesty I really have no complaints as you have loads of options around the resort. I explained since I dont work here and this is not my job to get her the information that would be the job of the guy whos signed it, I held it up and asked her do you know whos sighed this pointing at the signature. Our team works very hard to ensure our facilities and services are superior and strive to be the best hotel around. gran bahia principe sian ka`an golf hotel akumal, gran bahia principe sian ka`an golf resort and spa. Please dont include personal, political, ethical, or religious commentary. I would not recommend this hotel or stay in it again since definitely was not as described and not worth all the money to travel to the beach. Everyday a young gentleman cleaned it and unfortunately I did not get his name to give him the recognition he deserves from management, he was amazing. The buffet offered a good variety although the sushi items were not perfect, I thought there was too much rice under a piece of fish:) I liked very much the desserts as they were perfect to my taste, not sickly sweet. Akumal, Riviera Maya . Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. MORE INFO, Alux Restaurant Yes, it is on the other side of the highway but the trolley to the beach is only 5 minutes and they come literally every couple minutes. The beach was about a 5 min tram ride away. Air conditioning I can't emphasis enough how insane the mosquitos were in this hotel. Arlequin was my personal favorite. Bahia Principe Luxury Sian Ka'an - Tripadvisor We recently stayed in this hotel, having stayed in a RIU hotel previously we thought this hotel was very dated. Request Quote. Never stay at this chain again. I said complementary if you do that I consider that a proper response to this situation. The accommodations will provide you with air conditioning and a balcony. They have shows every night. AC worked well. This is a reasonably well run resort but we have both praise and complaints. We are very concerned about the discomfort you felt; we thank you for letting us know your observations and we sincerely regret for have not met your expectations. Rooms are large, clean, comfortable and well maintained. What are some of the property amenities at Bahia Principe Luxury Sian Ka'an? I also usually don't take all inclusive resorts; we are not big eaters and we like quality not quantity, we thought that the food would be so so. Which languages are spoken by the staff at Bahia Principe Luxury Sian Ka'an? It will be pleasure to welcome you next time so that you could enjoy your vacations again at our resort. Beware as they dont have breaks & I didnt realise until going down over the highway bridge! The balcony was tiny. Guests at the Sian Ka'an can use the facilities at the other resorts. This did make check in a breeze. Select an item to highlight the location in the map, Yalku Restaurant Service in the restaurant outstanding desert and soup so,yummy steak a fair cut but not prime I live in Oklahoma an eat one of these about every couple of weeks I know USDA prime, however the experience in the restaurant was really wonderful.
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