eeoc investigator training 2023

This course fulfills the EEOC requirement for new EEO Investigators. Equal Employment Opportunity Commission (EEOC) enforces civil rights laws in the workplace The activities of both are largely the same with the main distinctions often being the amount of effort and resources that go into developing the materials for the outreach and education. The joined, block letters of the Food and Drug Administration's logo convey strength and authority. Do you need additional accommodations, including the need for CART or Transcripts for a disability? EEOC should regularly, perhaps quarterly, review website analytics. A side benefit of such follow-ups is that this routine might itself encourage partners to think about what actions they need to take. The clearinghouse would be a place where information and past presentations are stored so they can be adapted for future use. Their efforts are not at odds with EEOCs, but rather, they are not coordinated or funded as a part of EEOCs efforts, in most cases. We found that EEOC performs a significant amount of outreach and education. Training EEOC should provide analytical help to each district office to examine charge data related to its own geographical area in order to identify potential trends, opportunities, and priorities. WebThis course fulfills the EEOC 8 Hour Refresher requirement for EEO Investigators. Outreach and education includes providing information about employment discrimination through in-person trainings or events, electronic presentations and webinars, or through written materials. Guno is an experienced commercial, workplace, and family dispute mediator and arbitrator. A brand evaluation is one way to solicit and act on systematic feedback. Particular attention should be paid to new initiatives and guidance. Recommendation 10 EEOC should regularly, perhaps quarterly, review website analytics. Multiple respondents said that the leeway allows the program analysts to be creative and reach audiences in a way that is not restrictive. OLC issues guidance on Equal Employment Opportunity (EEO) laws and initiatives derived from Commission priorities. #icon4236:hover{color:;background:;} [emailprotected]. Our review of the website revealed outdated outreach and education event information. Some respondents noted that internal communication has improved, but that there is still room for more improvement. {"title":"","show_title":"0","post_type":"course","taxonomy":"","term":"0","post_ids":"","course_style":"rated","featured_style":"course2","masonry":"","grid_columns":"clear1 col-md-12","column_width":"268","gutter":"30","grid_number":"2","infinite":"","pagination":"","grid_excerpt_length":"100","grid_link":"1","grid_search":"0","course_type":"mycourses","css_class":"","container_css":"","custom_css":""}, Mediation and Legal Continuing Education Online, Mediation Continuing Education Recorded Library. Respondents cited the requirement to have OLC sign off on presentation materials and fact sheets distributed throughout district and field offices and electronically through the EEOCs website. Interviewees from DOL agreed that coordination and cooperation had improved considerably in recent years. Enroll. You will learn the skills necessary to conduct effective EEO investigations. Multiple respondents referred to EEOCs recent Memorandum of Understanding with the Mexican Consulate as an example of a significant partnership for the EEOCs outreach and education efforts. In addition, any person who serves as a neutral in an ADR program must have professional training in whatever dispute resolution technique the EEOC Announces Registration Now Open for FY 2023 ( Course Outline ) The cost of the course is $900. According to respondents in the district offices and in OFP, these strategic partnerships serve an important purpose in expanding the reach of EEOC. All Live Online and virtual programs (seminars) contain automatic caption. The 15 district offices and other field offices do a significant amount of outreach and education within their districts. This nut-and-bolts training is beneficial to those All the FEPAs we spoke to were pleased with the coordination with their district office and the EEOC programs that they attend. EEOC considers a number of factors when determining how to use limited outreach and education resources. End Time: 5:00PM. To accomplish this, EEOC needs to allocate resources for quantitative analysis, including data analysts, similar to that needed for recommendation 8. The first of more than 50 classes will begin in Feb. 2023 with virtual and in-person options. Priorities can be altered throughout the year, perhaps in the form of requests from headquarters or new circumstances that can arise at any time. Unfortunately, EEOC has many audiences it must consider when determining the content that is placed on the website. For more information about SDAC or to request SDAC documents , please contact Bobby Dutta, SDAC Co-Chair via email or at 916-768-1800. Formal Complaint & Investigation Process Review website analytics regularly; look specifically at the EEO guidance consumers view. This constitutes a significant amount of outreach and education, which is much different from the typical training provided to the general public. EEOCs outreach and education is diffused throughout the different offices of EEOC. Given this consideration, staff adapt the available resources and rely on their expertise about EEO laws to help cover as much ground as possible. Communications represent the external face of the agency. It may not be instinctive for a government entity to think of itself as having a brand, but it does, and it is clear that other federal organizations recognize this. EEO Investigator Training EEOC Headquarters. However, follow-up is not conducted after events to determine which information and content was used by participants in the weeks and months following the event. Participants are taught basics regarding EEO law and provided with the opportunity to develop essential investigative techniques in a small group setting. Ask people when they come in to make a complaint to fill out a form that asks how they heard about the agency and who recommended the agency to them. The same survey can be made even more useful by asking respondents for suggestions for improving EEO events. Webequal employment opportunity management directive for 29 c.f.r. WebFDR Trainings Advisory Board is composed of experienced practitioners who craft a robust agenda based on firsthand experience of the challenges you face in today's federal workplace. Indeed, difficulties exist in isolating the impact of EEOCs outreach and education activities. This section identifies the findings from our evaluation. The 2023 EEOC EXCEL Conference will be in Washington, D.C. from July 30, 2023 to August 2, 2023. The documents we reviewed included the Strategic Plan; the Strategic Enforcement Plan, EEOCs Congressional Budget Justification, EEOCs Guide to Official Use of Social Media, examples of outreach and education activity and charge reports from the IMS system, and content from EEOCs website. Our courses will equip you with the knowledge of federal sector EEO laws,the federal sector EEO process, and the role of the federal sector EEO Investigator. A brand evaluation can help an organization be much more deliberate about whom it engages and how. EEOCs recent $1,000 grants should be a starting point for the expansion of the relationship between FEPAs and EEOC district offices that enables stronger collaboration on outreach and education efforts. HUDs outreach and education includes public service announcements, media and social media campaigns (coordinated with HUDs Public Affairs Office). EEOCs current communications content seems to be heavy on punishment and enforcement. EEOC further explains its outreach and education mandate in its Strategic Plan for Fiscal Year 2012-2016, stating [] the EEOC is also required to provide technical assistance and training regarding the laws and regulations it enforces (2011). EEO Refresher Training for Investigators (Virtual) | U.S. Equal Respondents noted that, in some instances, co-location (being located in the same building) with EEOC staff has helped develop the relationship between the two agencies. Cost: $895. The objectives of our evaluation included. To help guide their efforts, EEOC and the district offices developed enforcement priorities to help target their outreach and education efforts. Respondents suggested this is an area of priority. Staff in OCLA also serve as liaisons to Congress. EEOC, in collaboration with the district offices, developed a Strategic Enforcement Plan (SEP) that guides the overall agencys enforcement and outreach and education efforts. Some of the businesses that receive education and training do so as part of conciliation.2 Another common audience includes lawyers who help enforce EEO laws. in Psychology/Education, a Juris Doctorate (J.D. Recommendation 1 - EEOC should consider a more centralized operation for outreach and education. WebThe State and Local Government Information Report (EEO-4), EEOC Form 164, also referred to as the EEO-4 Report, is a mandatory biennial data collection that requires all State and local governments with 100 or more employees to submit demographic workforce data, including data by race/ethnicity, sex, job category, and salary band. EEO Investigator Training #icon6733:hover{color:;background:;} 121 South Orange Avenue, Suite 1500, Orlando, Florida 32801 Most outreach and education efforts in OFP occur in the district and field offices. Supreme Court guts affirmative action, effectively ending race-conscious admissions. These agencies invested time and thought into how they want to be seen. They all expressed interest in doing more education and outreach with EEOC, but all were constrained by resources. #icon1388:hover{color:;background:;} 1101 Wilson Blvd 6th Floor, Arlington, Virginia 22209 EEO Refresher Training for Investigators (Virtual) Enrollment Form May 10, 2023 Survey Project Code: 23CFCP119 Price: $450.00 per person Start I would like to receive news, tips and tricks, and other promotional material. EEO Investigator Training Most of our respondents were optimistic about EEOCs outreach and education efforts: they said that the efforts were successful, but respondents were unable to point to specific evidence other than anecdotes to prove the success of the efforts. EEOC, should survey the OFP program analysts and district office directors to determine the extent to which administrative burdens are a problem. A limited investment in FEPA partners outreach and education efforts is likely to have significant returns. examining the organization of outreach and education activities at EEOC; examining EEOCs communications (both internally, to understand outreach and education organization, and externally, to understand who EEOCs audiences are, what strategies it uses, and whether there is a cohesive message); reviewing how resources for outreach and education (both financial and human) are allocated; and determining how EEOC measures and holds itself accountable for its outreach and education activities. This makes it difficult to easily disseminate information on EEO laws. Some district offices are better or uniquely equipped to effectively get the message out about successful litigation (e.g., having more background in working with the media) while some rely on the assistance of OCLA to a greater degree. WebProactively developing and managing employee relations and internal investigations has never been more critical for organizations in every industry. The first subsection clarifies EEOCs outreach and education effortsaddressing the activities respondents considered outreach and education. What appears to be missing from outreach and education is another potentially useful tool for priority setting: analysis of data. EEOC should consider a more centralized operation for outreach and education. They, therefore, miss the opportunity both to strengthen local priority setting and to get feedback on the success of local outreach and education efforts. Comparing notes with HUD on such approaches might help both agencies. It might be beneficial to emphasize the benefits of fair and inclusive work environments. Some respondents criticized the website as being difficult to navigate. EEOC, should survey the OFP program analysts and district office directors to determine the extent to which administrative burdens are a problem. For some events, offices seek participant feedback through surveys. Multiple respondents in OFP and in the district and field offices identified the SEP as the guide used to set outreach and education priorities for the districts. EEO More information on these topics and the specific ways ORIP might help improve outreach and education efforts are discussed later in the subsections on priority setting and measuring success. Our interviews with OCLA indicate that plans are underway to update the website and make it more accessible; this kind of change requires a large investment and needs to be done thoughtfully. The survey might be done after, say, three or six months for participants. A full list of the recommendations that resulted from our evaluation is included below. #12/13. The nonprofit Urban Institute is dedicated to elevating the debate on social and economic policy. Centralizing outreach and education would help improve the efficiency of the agencys efforts. The Office of Inspector General at the US Equal Employment Opportunity Commission (EEOC) contracted with the Urban Institute to provide an evaluation of EEOCs Outreach and Education activities from a broad perspective. Responsibilities for outreach and education are spread throughout EEOCs headquarters offices, and are shared with the district and field offices. The website represents one of the primary places audiences seek information on EEO laws. This follow-up should ask if, and how, partners used the information provided by EEOC, e.g., did respondents take any actions because of the information provided by EEOC. EEOC headquarters staff relies on the national outreach coordinator to compile outreach and education activities completed by headquarters staff. Recommendation 12 - As suggested by FEPA officials (see appendix D), district and field offices should consider asking complainants to identify how they had heard about the agency and who recommended the agency to them. Previously, staff in EEOCs Office of Information Technology held the responsibility of managing the website. If so, please use Occasional reports are created with the information that is reported into IMS. Training The same survey can be made even more useful by asking respondents for suggestions for improving EEO events. Often, one byproduct of evaluating how outsiders perceive an organization is a rich, internal dialogue about mission and the role different groups within the organization play in achieving it. EEOC Although charge data may be one relevant factor, the issues on which individuals file charges and the industries where they work may reflect areas of the law where there is broader awareness of legal protections and greater awareness of how to enforce the law than other issues or industries. One respondent from our four interviews in EEOCs district and field offices said they record referrals from strategic partners on incoming complaints. EEOC might explore this issue to determine whether there are gaps. Supreme Court guts affirmative action, effectively ending race-conscious admissions. Additionally, because outreach and education is broad and decentralized within EEOC, we also evaluated EEOCs internal communication. EEOC headquarters and the district and field offices work to build partnerships with local and national agencies, nonprofit organizations and business groups. Many other staff, including regional attorneys, investigators, legal counsel, and attorneys both at EEOC headquarters offices and in district and field offices, participate in presentations and events that occur throughout the year. For example, following major outreach and education activities focused on a particular protected class, in a specific geographical area, and for specific categories of businesses, charge data for the protected class might be examined to assess whether those training activities were associated with decreases in changes. Updating the website will require investment and care in thinking about the different ways EEOC interacts with their audiences. The EEOC established the Immigrant Worker Team (IWT) in July 2011. Measuring success, the outcomes, of outreach and education activities is inherently difficult. Be and EEO Investigator: What Do I EEO Refresher Training for Investigators (In Person) Our evaluation provides a high-level analysis of EEOCs outreach and education efforts. part 1614 (eeo-md-110), as revised, august 5, 2015 transmittal preamble historical authority [p-i] the late 1970s-1980 [p-iv] the 1990s to the present [p-v] chapter 1 [1-1] u.s. equal employment opportunity commission and agency authority and responsibility [1-1] #12 & #13 The report recommends that the EEOC [u]se charge data to estimate the effects of the EEOCs outreach activities on employment discrimination and [u]se charge data to provide evidence of the outreach and education outcomes. See page ES-IV, Recommendation 12 and 13. As mentioned, EEOC has a significant amount of information it needs to disseminate. In addition to counting the number of outreach and education activities, OFP, when feasible, seeks feedback at the end of events and presentations about the quality and helpfulness of the presentations. WebWe invite you to explore our current career opportunities. Specifically, improve navigation, tailor content to various audiences and keep information updated about ongoing outreach and education opportunities. EEO Investigator | Human Resource Jobs By Mary Dowd Updated March 09, 2021 The U.S. For instance OLC has a quarterly report that includes outreach and education activities completed. According to respondents in OFP and the Office of Communications and Legislative Affairs (OCLA), the Office of Legal Counsel (OLC) serves as the liaison to help ensure that outreach and education materials accurately reflect the EEO laws. Council of Inspectors General for Integrity and Efficiency. EEOC EDUCATION AND OUTREACH PROGRAM Trusted EEO Solutions offers equal employment opportunity (EEO) and diversity, equity, inclusion, and accessibility (DEIA) training in a fully online andself-paced format for current and aspiring practitioners. Respondents in the Office of Communications and Legislative Affairs (OCLA) indicated that EEOC does not have a strategic communications plan. The skills you need to become a real professional and thrive in your career. WebDescription. Mr. Schwartz r epresents businesses on a wide variety of employment and general business matters, including preventive counseling and employee training in the employment law field and the defense of employee claims (discrimination, wrongful termination, wage-hour investigations and claims), the Supreme Court reverses affirmative action, gutting race-conscious We were told that EEOC had attempted to centralize administrative tasks through EEOC headquarters in the past. New EEO Investigators and Counselors Course 32 Hours. EEO By the Training Institute if events are canceled, we notify you and provide a full refund. We understand that fees for the OFO trainings account for a large proportion of the fees collected. EEOC should be careful not to reduce the autonomy of program analysts when restructuring. A more centralized structure would require rethinking the location of the Training Institute. EEO Investigation Basics: An Introduction to Conducting an EEO Investigation . EEO Training for New Investigators (In Person) Monday, April 24th, 2023 at 8:30 AM Eastern. We also interviewed 21 respondents for this evaluation. Participation in Outreach and Education Efforts. We agree that supporting the FEPAs outreach and education efforts is beneficial. The most likely reason OFO makes up a large proportion of the fees collected from the Training Institute is the federal requirement that new EEO counselors and investigators receive 32 hours of initial training. Some interviewees indicated they could obtain data if they needed it through EEOCs IMS. This should not detract from examining long-standing guidance, where EEO issues are likely to be persistent. This follow-up should ask if, and how, partners used the information provided by EEOC, e.g., did respondents take any actions because of the information provided by EEOC. Examples of similar initiatives include the Department of Labors regular reports on the Unemployment rates, HUDs decennial housing discrimination studies, and Transparency Internationals annual Corruption Perceptions Index. This is distinct from EEOCs approach of using district office program analysts as their primary mechanism for outreach and education. Time Presentation . EEO Frequently Asked Questions (FAQs) What will I learn? Alleviate some of the administrative burden program analysts in the district and field offices experience in organizing outreach and education. Appendix C includes a more detailed description of the office activities and the roles of various staffs in outreach and education. The problem here is the potential cost of staff to do the analyses. Some concerns with this approach include the Paper Work Reduction Act, the cost of developing the questionnaire, and the timing of when to survey the event participants (given that sometimes outcomes take a while to materialize). A representative in one the FEPAs we interviewed indicated that it annually tracks charges by type of discrimination, employer type, and county. Most interviewees expressed belief that success cannot be measured. The Commission Chair has a weekly newsletter that often includes outreach and education activities. Another respondent proposed creating a clearinghouse so that individuals doing outreach and education (whether program analysts or other EEOC staff) can find necessary materials that could be tailored for specific future presentations. WebJuly 30 August 2, 2023 Washington, D.C. | Marriott Marquis Hotel EEO Counselors | Investigators | Attorneys | DEIA Specialists | HR Professionals| ADR Mediators . This may be part of why their efforts are considered effective. DCPs allow districts to focus on special populations and concerns that might not be appropriate across all districts or issues and priorities that vary by region or geography. And two years ago, the United States Department of Agriculture consolidated dozens of graphic identifiers for different offices with one image: bold, blue letters above a field of green. Title VII of the Civil Rights Act of 1964 charges the Equal Employment Opportunity Commission (EEOC) with the responsibility to cooperate with other departments and agencies to perform outreach and education (Section 2000-4 [705] subsection (h)). Numerous respondents expressed hope that this partnership will have a significant impact in identifying employment discrimination among undocumented or migrant-worker communities, a population identified in the SEP. Other strategic partnerships include human resources groups, industry liaison groups, equal opportunity advisory councils, bar associations, law firms, and the employees of federal agencies. Their efforts are not directly tied to EEOCs since they also cover other types of discrimination (such as housing discrimination). WebThe purpose of this training is to introduce students to the investigative tools and techniques they will use as an EEO Investigator in order to collect and discover factual information concerning claims of discrimination. Track the source of charges to identify the extent to which significant partners or other sources have helped those who have been discriminated against access EEOCs services. To avoid identifying respondents at lower staff levels, we only list their positions, but not their office. This training will provide the tools necessary to: 29 C.F.R. For instance, a regular state of employment discrimination report would give EEOC one such opportunity to shape news around this issue. We found that a significant number of staff in EEOC are involved in outreach and education. EEO INVESTIGATOR Seek more earned media (regular opportunities to evoke news coverage), possibly through a regular update on the state of employment discrimination; deliver EEOCs message in an empowering way with a human connection. HUD focuses on housing discrimination, but has similar outreach and education issues to EEOCs. Special Emphasis Program Manager (In Person) Thursday, July 27th 2023 - 8:30am Eastern. However, our interviews did not reveal a systematic attempt to obtain feedback from partners as to what actions the partners have taken to encourage EEO outreach and education. EEOC Comments on the Outreach and Education Draft Report. We also thank the staff at the Equal Employment Opportunity Commission, the US Department of Housing and Urban Development, Department of Labor and Local Fair Employment Practices Agencies who took the time to speak with us. We understand that OFO does undertake some analysis of complaints by federal employees in order to better tailor trainings. The responses can be tabulated to identify partners, and other sources, that have helped identify discrimination. We spoke to a small sample of individuals from four field offices, including district and field office directors and program analysts. The Office of General Counsel (OGC) also provides information to the field offices about ongoing and completed litigation. Existing staff are required to take eight hours EEOC Investigator WebThe types of laws and discrimination that the U.S. A national outreach coordinator is located in OFP at EEOC headquarters. Our evaluation relied on two primary methods of data collection: (1) a review of relevant documents and the EEOC website; and (2) in-person interviews with key staff throughout the agency with a limited number of interviews outside EEOC. Use charge data to provide evidence of the outreach and education outcomes. WebFederal equal employment opportunity (EEO) investigators and EEO counselors are required to attend 32 hours of initial training. The views expressed are those of the authors and should not be attributed to the Urban Institute, its trustees, or its funders. EEO Investigators Charge data, of course, has the limitation that it does not include workers who for a variety of reasons do not report discrimination events. EEOC needs to learn what those audiences think of its outreach and education efforts and then adopt practices that can help it communicate more effectively. Since the appointment of Language Access Officers, headquarters and field offices have engaged in various activities such as outreach and education to LEP communities; providing technical assistance to employers, including both employers with LEP employees and employer who are LEP; approving new bilingual position descriptions, training field staff on provision of language assistance services and developing and maintaining relationships with LEP stakeholders. WebDescription. The 2023 EEOC EXCEL Conference will be in Washington, D.C. from July 30, 2023 to August 2, 2023. Below are just a few of the career paths available at the EEOC: Investigators who handle inquiries and complaints of employment discrimination under the Federal statutes enforced by the EEOC.
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