Error Message. %UC_TFTP-5-ITLFileRegenerated:%[AppID=String][ClusterID=String][NodeID=String]:ITL file regeneration. Recommended ActionRe-generate the certificate that is about to Expire from Certificate Management UI from CUOS Administration web Page. %UC_JAVAAPPLICATIONS-5-DNAliasServiceInitiatingFailback:%[AppName=String][LDAPIpAddress=String][ToLDAPIpAddress=String][AppID=String][ClusterID=String][NodeID=String]:Failback initiated from the current External Call Routing LDAP server to the previous External Call Routing LDAP server. Brought my laptop to office today, under the same network, I can successfully connect to office desktop using exact same laptop. Recommended ActionCheck the application sending the request or add the device to the user control list. ExplanationThe system received SIP headers containing one or more line numbers not configured on this device. %UC_JAVAAPPLICATIONS-6-WDStarted:%[ServletName=String][Reason=String][AppID=String][ClusterID=String][NodeID=String]:WebDialer Application started . %UC_AUDITLOG-6-SecurityEvent:%[UserID=String][ClientAddress=String][Severity=String][EventType=String][ResourceAccessed=String][EventStatus=String][AuditDetails=String][ComponentID=String][CompulsoryEvent=String][AuditCategory=String][AppID=String][ClusterID=String][NodeID=String]:Audit Event is generated by this application . The Server address ILS will periodically re-attempt to connect to the hub cluster. ExplanationDRF internal process has some problems. The first Media Resource Group in the Media Resource Group List will have the highest priority, then the second one and so on. Error Message. Error Message. Where is the tallest General Electric Building located? Error Message. %UC_JAVAAPPLICATIONS-4-CiscoSystemInDemo:%[Reason=String][AppID=String][ClusterID=String][NodeID=String]:The system is operating on demo licenses that will expire soon.. Figure 1. ExplanationThis alarm is generated when Unified CM learned a route from the IME server. Alternatively, the following Administration CLI command will supply all affected users and their home location: utils users validate. Connection establishment timed out without establishing a connection in Windchill PDMLink. If unregistration of this device was expected, no action is required. %UC_DB-3-ErrorReadingInstalledRPMS:%[AppID=String][ClusterID=String][NodeID=String]:Could not read installed RPMs to populate component version table. Recommended ActionThis is for debug information purposes only; no action is required. %UC_DRF-3-DRFLocalAgentStartFailure:%[Reason=String][AppID=String][ClusterID=String][NodeID=String]:DRF Local Agent was not able to start because it was unable to connect to the Master Agent on port 4040. Why is there a current in a changing magnetic field? It indicates failure in IDS Replication. Error Message.
Troubleshoot Socket:000445 ExplanationAn invalid multicast IP address (out of range) was found. If status shows 2, then replication is working. DigestChallengeTimeout - (SIP only) A SIP device requiring digest authentication sent a REGISTER message and Unified CM responded with a challenge (401) to request the authorization credentials. ExplanationThis alarm indicates that tomcat certificate has been regenerated or CA signed Tomcat Certificate has been uploaded. ECONNRESET . Unregistration also occurs if Unified CM receives a duplicate registration request for this same device. Error Message. ExplanationAn unknown exception occurred while trying to read MOH Cisco Unified Communications Manager list information. One of the following things has happened: 1. Error Message. Error Message. %UC_IPVMS-3-kReadCfgMOHServerDblException:%[DeviceName=String][ExceptionStr=String][ExceptionID=ULong][AppID=String][ClusterID=String][NodeID=String]:Database exception.. For remote=408, possible reason includes remote is running low in resources and unable to process the request. DBAccessError - Device registration failed because of an error that occurred while building the station registration profile.
Citrix Director - Failure Reasons Troubleshooting Guide %UC_PE-2-PEIDStoIMDBDatabaseSyncError:%[PEIDStoIMDBDatabaseSyncErrorAlarmMessage=String][AppID=String][ClusterID=String][NodeID=String]:Synchronization between the IM and Presence Service Database and the Cisco Presence Engine database has failed. ExplanationCisco XCP Config Manager sent an R2R configuration request to the XCP Router, but the XCP Router did not acknowledge the request in the time allowed. If a change requires a restart, the device will be automatically restarted. Also, check the network connectivity with DNS server using "utils network ping "remote_peer" and make sure DNS server is properly configured. ExplanationApplication is unable to open the device, Recommended ActionCheck the reason code and take appropriate action to resolve the issue. Check that file name is correct and file exist on TFTP server. ExplanationAn error was encountered when trying to copy or update a Music-on-Hold audio source file. For example, you may have IP phones that support only IPv4 protocol and there may also be IP phones that support only IPv6 protocol. If the port is not reopened and service restored, restart the Cisco CallManager service. Recommended ActionRestart the Cisco IP Voice Media Streaming App service and monitor for reoccurance or restart the CUCM server. Error Message. No action is necessary; the device will re-register automatically. No pop-up. ExplanationThe CFB device startup failed, possibly due to lack of memory. %UC_SAMLSSO-3-SAMLSSODisableFailure:%[ErrorDetails=String][AppID=String][ClusterID=String][NodeID=String]:SAML SSO disable operation failed. This Access Token is not available from APIC-EM due to authentication or network error, Recommended ActionCheck the network connectivity between CUCM and APIC-EM. %UC_ReplWatcher-4-ReplicationFailureTimeout:%[HostName=String][AppID=String][ClusterID=String][NodeID=String]:Cisco IM and Presence Data Monitor startup timeout. If this alarm continues to occur after the manual reset, there may be an internal firmware error. ExplanationDRF de-registration request for a component failed. This alarm is for informational purposes only; no action is required. ExplanationILS was able to establish a connection but the remote host was unresponsive. To add a media resource to the Default List, remove the Media Device from all the Media Resource Groups. If you find the blog useful dont forget to share with your friends & colleague. Either add the phone to Unified CM or remove the phone from the network. Recommended ActionThis problem occurs when an application is abruptly shut down or has lost network connectivity to CTIManager. ExplanationThe IP Address for host was NOT RESOLVED. Error Message. Recommended ActionCheck if the Master Agent is up and the port is authorized. Error Message. If you are using a Load server to serve configuration file, check the IP address or hostname on the Phone Configuration page in Cisco Unified CM Administration for the phone identified in this alarm, to ensure that the information is accurate. Or to raise maximum allocated disk space and/or HWM for CDR files. The first thing to check is to make sure that you have correctly provisioned the right set of DID prefixes on all of the Unified CM clusters sharing that same IME server. ExplanationDRF Local Agent might be down, Recommended ActionCheck if the Local Agent is running or port 4343 is in use. ExplanationA directory sync was likely done in the immediate past (1 day), This user has yet to be removed from the database. ExplanationAn unknown exception occured reading Enterjprisewide configuration settings. ExplanationA call attempt was rejected because the requested gateway channel(s) could not be allocated. 2. %UC_CMI-3-WritingFileFailure:%[ErrorInfo=String][AppID=String][ClusterID=String][NodeID=String]:CMI failed to write SMDI messages to the serial port. Adjective Ending: Why 'faulen' in "Ihr faulen Kinder"? ExplanationDirSync schedule insertion failed. Also, trace level settings can consume tremendous amounts of CPU (especially when the Enable SDL TCP Event Trace checkbox is enabled on the SDL Trace Configuration window in Cisco Unified Serviceability). Recommended ActionCheck IP connectivity and resolve any TCP or IP problems in the network %UC_CLUSTERMANAGER-1-CLM_ConnectivityTest:%[NodeIP=String][ErrorString=String][AppID=String][ClusterID=String][NodeID=String]:CLM Connectivity Test Failed. Enum Definitions - RecordingMediaPreference. Error Message. %UC_IPVMS-3-kANNAudioThreadException:%[ExceptionCode=ULong][AXReg=ULong][BXReg=ULong][CXReg=ULong][DXReg=ULong][SIReg=ULong][DIReg=ULong][IPReg=ULong][SPReg=ULong][BPReg=ULong][Flags=ULong][CSSeg=ULong][DSSeg=ULong][ESSeg=ULong][SSSeg=ULong][FSSeg=ULong][GSSeg=ULong][AppID=String][ClusterID=String][NodeID=String]:ANN TFTP transfer exception failure. %UC_Proxy-3-ESPWrongIPAddress:%[ProxyIPAddrTab=String][IPAddrNotMine=String][DNSReturnedBadIP=String][ProxyLoopbackIPA=String][InvalidRASIPAddr=String][InvalidRPMSIPAddr=String][AppID=String][ClusterID=String][NodeID=String]:Wrong IP address provided. %UC_IPVMS-6-kMOHMgrIsAudioSourceInUseThisIsNULL:%[AppID=String][ClusterID=String][NodeID=String]:Synchronization error detected in MOH audio manager.. For one, always call the .Close method on the WinSock control before any .Connect. FileComponent ExplanationTrace and Log Central has found the search string that the user has configured, Recommended ActionIf sysadmin is interested in collecting the traces around the time of generation of alert, use Trace and Log Central to collect the traces for that service. ExplanationCisco IM and Presence Data Monitor has detected that one or more users have an invalid Directory URI value. %UC_CALLMANAGER-6-DeviceApplyConfigInitiated:%[{Optional}DeviceName=String][ProductType=String][{Optional}DeviceType=Enum][AppID=String][ClusterID=String][NodeID=String]:An Apply Config action was initiated by a system administrator for the specified device. If you're using a hostname, verify that the Domain Name Server (DNS) is accessible from the phone and can resolve the hostname. You can reassign users to other nodes using the Topology page on the IM and Presence Service Administration GUI
What is a Socket Error 10061? - Answers ExplanationThis alarm occurs when Music On Hold fails because the MOH audio source file cannot be opened. %UC_IPVMS-3-kReadCfgCFBListDblException:%[DeviceName=String][ExceptionStr=String][ExceptionID=ULong][AppID=String][ClusterID=String][NodeID=String]:Database exception.. To correct this problem, configure this device in Unified CM Administration. %UC_IPVMS-3-kANNAudioTftpMgrCreate:%[TFTPServer=String][AppID=String][ClusterID=String][NodeID=String]:Unable to create TFTP client. CAD worker fails to start with error: Failed to establish connection to client. ExplanationUnable to stop the specified service after serveral retries. %UC_IPVMS-3-kANNAudioOpenFailed:%[Error=ULong][ErrorText=String][FileName=String][AppID=String][ClusterID=String][NodeID=String]:Open announcement file failed. %UC_Proxy-2-CTIGWProviderFailedToOpen:%[AppID=String][ClusterID=String][NodeID=String]:CTI Provider failed to open. Recommended ActionThis alarm doesn't necessarily mean an error. ExplanationAn error was reported when starting a process for the specified media device. (2) Two or more different users, each on different clusters share a common DirectoryURI.
Email Delivery Errors: What do They Check the status field to discover whether it is registered with Unified CM. Recommended ActionVerify the Cisco IP Voice Media Streaming App service parameter setting for number of MTP calls is correct. The IP address is shown in either IPv4 or IPv6 format depending on the Application's IP addressing mode. %UC_IPVMS-4-kChangeNotifyServiceRestartFailed:%[Error=Int][ErrorText=String][AppID=String][ClusterID=String][NodeID=String]:Database change notification restart failure.. This ICMP error is a result of the destination end-point not having the receiving UDP/RTP port open to receive packets. Recommended ActionIn Cisco Unified Serviceability, enable Detailed level traces in the Trace Configuration window for the Cisco Database Layer Monitor service. It should ask you if you trust the computer. The connect() was terminated under software control. After checking for firewalls and that the port is open, Because ANN or MOH servers currently can only be installed on a Unified CM node, an unknown server that registers an untrusted device as an ANN or MOH server could indicate a security breach. 5)Save the config.xml file & bounce the Application services. Increasing the region bandwidth may be a solution to the problem, but that decision should be made after careful consideration of the amount of bandwidth you're willing to allocate per call between the set of regions. Unified CM will automatically reregister with the SAF Forwarder before attempting to publish or subscribe. This Default List can be used by any device or trunk. Recommended ActionRestart the Cisco SIP Proxy service %UC_IPVMS-4-SoftwareLicenseNotValid:%[AppID=String][ClusterID=String][NodeID=String]:Invalid Software License.. Also check that the external database is running healthy and if there is any problem with the network connectivity to the external database server. 13 00000001 2004-03-09 15:00:03 Server component loaded: Confirm if the User name and password configured in HTTP Profile page matches with the policy admin credentials in APIC-EM. Examples of possible reason codes include Remote=503 ("503 Service Unavailable" a standard SIP RFC error code), Remote=408 ("408 Request Timeout" a standard SIP RFC error code), Local=1 (request timeout), Local=2 (local SIP stack is not able to create a socket connection with the remote peer), Local=3 (DNS query failed). During this time the Presence Web Service will block new incoming SIP subscriptions until the subscription count drops below the configured limit. If you have not, try those after the system is online. %UC_LPMTCT-4-LogCollectionJobLimitExceeded:%[JobType=String][AppID=String][ClusterID=String][NodeID=String]:The number of Log Collection Jobs have excceded the allowed limit. Recording server ends session unexpectedly. ExplanationThe requested operation from the application could not be performed because of a normal or abnormal condition, Recommended ActionVerify whether the affected application is experiencing a problem. %UC_CALLMANAGER-4-ConferenceNoMoreResourcesAvailable:%[MediaResourceListName=String][AppID=String][ClusterID=String][NodeID=String]:Conference resource allocation failed. %UC_DRF-6-DRFBackupCompleted:%[Reason=String][AppID=String][ClusterID=String][NodeID=String]:DRF backup completed successfully.. If errors are detected a rebuild and restore from backup is recommended. Also ensure the new SIP trunk has the incoming port in associated SIP Trunk Security Profile configured to be same as originating side SIP Trunk destination port. %UC_CALLMANAGER-4-DeviceUnregistered:%[DeviceName=String][{Optional}MACAddress=String][{Optional}IPAddress=String][Protocol=String][{Optional}DeviceType=Enum][{Optional}Description=String][{Optional}Reason=Enum][{Optional}IPV6Address=String][{Optional}IPAddrAttributes=Enum][{Optional}IPV6AddrAttributes=Enum][AppID=String][ClusterID=String][NodeID=String]:Device unregistered. ExplanationApplication opened the provider successfully. For scripts provided by Cisco, contact the Cisco Technical Assistance Center (TAC). %UC_CTI-6-CtiLineOutOfService:%[DirNum=String][Partition=String][CTIconnectionId=Long][DeviceName=String][AppID=String][ClusterID=String][NodeID=String]:Line is out of service. **INFO LEVEL** SAF_UNKNOWN_SERVICE - Unified CM attempted to unpublish a service from the SAF network but the SAF Forwarder does not have a publish record for that service. The attempt to connect was forcefully rejected. what i actually did, i went into setting change the log level to 'debug' ProtocolMismatch - The protocol of the device (SIP or SCCP) does not match the configured protocol in Unified CM. Recommended Action Confirm that the call routing response from the policy decision point complies with the guidelines specified for external call control in the Cisco Unified Communications Manager documentation. %UC_JAVAAPPLICATIONS-3-SendEmailNotificationError:%[SMTP=String][Reason=String][AppID=String][ClusterID=String][NodeID=String]:Send Email error. Recommended ActionIf all the resources of the MOH servers are already in use, check to be sure that all the MOH servers that belong to the Media Resource Groups of the indicated Media Resource Group List and Default List are configured and registered in all the applicable Unified CM nodes. Recommended ActionIf the duration of the hold time is too short, increase the value in the Cisco CallManager service parameter or disable the maximum duration by setting the Maximum Hold Duration Timer parameter to zero 4. %UC_SERVICEMANAGER-5-ServiceDeactivated:%[ServiceName=String][AppID=String][ClusterID=String][NodeID=String]:Service Deactivated.. Error Message. Some possible causes for this include the database being unreachable or down or a DNS error. ExplanationDisconnect or release request attempt occurred on unknown TCP connection. %UC_IMS-4-authLdapInactive:%[UserID=String][AppID=String][ClusterID=String][NodeID=String]:Authentication failed due to the user existing in the local database, but system is configured for LDAP authentication.. ExplanationAn available line could not be found in the indicated hunt list. %UC_CALLMANAGER-3-InsufficientFallbackIdentifiers:%[Profile=String][FallbackDN=String][AppID=String][ClusterID=String][NodeID=String]:Cannot allocate fallback identifier. ExplanationInvalid event received by DirSync scheduler from database. ExplanationDRF succesfully de-registered the requested component. The serial port may have returned an invalid handle because the system did not properly detect the USB cable. Recommended ActionCheck that the Enterprise Cluster ID is not set to the default value. It is also possible to get this error if the Unified CM node is experiencing high CPU usage. WARNING: This may result in having to manually reconfigure many different settings such as Media Resource Groups, CallManager Groups and many others. %UC_JAVAAPPLICATIONS-3-CiscoDirSyncProcessFailedNoRetry:%[AgreementId=String][Reason=String][AppID=String][ClusterID=String][NodeID=String]:LDAPSync process failed on particular sync agreement. %UC_Proxy-3-ESPPassedParamInvalid:%[MySQL=String][ENUM=String][NumberExpansion=String][RAS=String][AppID=String][ClusterID=String][NodeID=String]:Invalid parameter specified. If the allowed call-on-hold duration is too short, you can increase the value. Verify that the TFTP service is activated. Finally, if RSVP Agent allocation fails due to MTP/transcoder not supporting RSVP functionality or capability mismatch or all the resources being in use, consider installing additional MTP or transcoder devices which support RSVP functionality. To attempt to connect to port 21 (FTP) on a domain but timeout after 15 seconds if theres no response: Copy. Restore cancelled internally. It's also possible that a high volume of calls are occurring over the intercluster trunk, which has triggered throttling. To correct this problem, configure this device in Cisco Unified CM Administration. ; Below the From list, click Test the connectivity between Unified CM servers and the IME server. %UC_CDRREP-3-CDRAgentSendFileFailed:%[CDRRepositoryNodeAddress=String][CDRAgentNodeAddress=String][AppID=String][ClusterID=String][NodeID=String]:CDR Agent cannot send CDR files from CCM node to CDR Repository node within the CCM cluster. ExplanationAn available route could not be found in the indicated route list. The current IN/OUT state of the local machine (if Reach configured) If a Reach configuration was detected and the client failed to register itself, an event log entry will be injected with the reason for failure. ExplanationA station device sent an alarm to Unified CM, which acts as a conduit from the device to generate this alarm, Recommended ActionTo determine the appropriate action, refer to the specific device type and information passed from the device via this alarm Audit logs files will be overwritten sooner or later depends on the frequency of audit logging by the CUCM applications. Validate if the device model supports EMCC (EMCC Documentation). %UC_IMS-4-SSOInternal:%[Message=String][AppID=String][ClusterID=String][NodeID=String]:Failedto open a file.. This historical information is useful to help determine why a call to a particular number is not going over IP, when you expect it to. Confirm that the value configured in the Cisco CallManager service parameter, Max Events Allowed, is a suitable number for your deployment. 12 00000001 2004-03-09 15:00:03 Server component loaded: Error Message. Recommended ActionIn Cisco Unified CM Administration, verify that the correct username and password has been configured and is being used for CTIManager login. CallManagerReset - A device was reset from Cisco Unified CM Administration, either due to an explicit command from an administrator, or due to internal errors encountered. Check your server code and make sure it is always in the listening %UC_DB-3-IDSReplicationFailure:%[class_id=String][class_msg=String][specific_msg=String][AppID=String][ClusterID=String][NodeID=String]:Combined alarm for emergency and error situations. It's a good idea to configure the media devices with all the supported codecs and set the region bandwidths to restrict too much bandwidth usage (refer to the Unified CM documentation for details on region and location settings). ExplanationCiscoWLCSync process failed to start on the configured WLC. DeviceTypeMismatch - The device type reported by the device does not match the device type configured on Unified CM. Recommended ActionIn Cisco Unified Serviceability, enabled Detailed level traces in the Trace Configuration window for TFTP and Cisco Database Layer Monitor services. Error Message. After configuration issue is resolved, reset SIP Trunk to attempt registration However, if the Publisher is down that should generate another alarm with higher priority than this alarm. Restart the CTIManager service if the problem persists. Firewalls aren't the only thing in the way. Otherwise, check the values for the MOH audio source in the Call Manager service parameter settings or possibly other configuration settings related to the party that initiated the hold. Check the Cisco Unified Serviceability Control Center section in Cisco Unified CM Administration (Tools > Control Center - Feature Services), Device has unregistered with Cisco Unified Communications Manager, Device failed to rehome to Cisco Unified Communications Manager; verify that the device is registered, Device is removed from the Unified CM database, Application controlling the device has closed the connection, Route Point already registered by another application, CTI Port already registered by another application, CTI Port/Route Point already registered with dyamic port media termination, Enabling softkey failed for device; verify that the device is registered, Multiple applications have registered the device with media capability that do not match, This device is already controlled by another application, Protocol used by the device is not supported, Device is restricted for control by any application, Unable to communicate with database to retrieve device information, Unable to register the device as specified media type is not supported, IPAddress mode does not match what is configured in Unified CM, Device is already opened by another application; identify the application that is controlling this device. Verify the CAPF profile configuration for the user in Unified CM Admin under (User Management > End User CAPF Profile/Application User CAPF Profile), select the CAPF profile of the user and review the associated information, Certificate compromised. 588), Starting the Prompt Design Site: A New Home in our Stack Exchange Neighborhood, Temporary policy: Generative AI (e.g., ChatGPT) is banned. Recommended ActionUse the CUCM Administration interface for "MOH Audio File Management" on this specific MOH CUCM server to check that the Music On Hold Audio Source file has been uploaded to this specific server. When an individual device exceeds the number configured in that service parameter, Unified CM closes the TCP connection to the device; automatic reregistration generally follows. ExplanationThe audio stream control subsystem for the Fixed MOH audio source failed to start. ExplanationAll remote peers for this SIP trunk are out of service and unable to handle calls. Recommended ActionThe alarm details include the versions of the local and remote Unified CM nodes. The reason could be that the configured syslog server is down, or TLS is not configured to port 6514, or there is a network failure, or certificate exchange between cucm and the remote syslog server might not have done. ExplanationUser successfully logged in. %UC_GENERIC-0-OutOfMemory:%[AppID=String][ClusterID=String][NodeID=String]:Out of memory.. ExplanationDRF requested a component to backup its' data. In Unified CM, to change the Hosted DN Pattern go to Cisco Unified CM Administration to update the Hosted DN Pattern configuration (Call Routing > Call Control Discovery > Hosted DN Patterns). Error Message. So, the MTP or transcoder that you want to be selected for the most basic functionalities should be positioned in the higher priority Media Resource Groups whereas the ones with more rare functionality should be positioned in the Media Resource Groups with lower priority. %UC_JAVAAPPLICATIONS-3-DirSyncSchedulerFailedToUpdateNextExecTime:%[Message=String][AppID=String][ClusterID=String][NodeID=String]:Scheduler failed to update next execution time. Error Message. ExplanationCTI cannot register CtiLine with SSAPI. Recommended ActionInformational purposes only; no action is required. The IP address is shown in either IPv4 or IPv6 format depending on the Application's IP addressing mode, Recommended ActionReview the reason code and the recommended action within the reason code. Error Message. %UC_JAVAAPPLICATIONS-3-IPMAOverloaded:%[ServletName=String][Reason=String][AppID=String][ClusterID=String][NodeID=String]:IPMA Application overloaded. Client connections will be paused until pending requests have dropped back below threshold. If the information is inaccurate or not present, supply the correct information and restart the phone. ExplanationThis alarm is reporting which feature is not supported by the device. %UC_CALLMANAGER-4-InvalidSubscription:%[SubscriptionId=UInt][IMEServer=String][AppID=String][ClusterID=String][NodeID=String]:A message has been received from an IME server that contains a subscription identifier that is not handled by this node. %UC_IPVMS-3-kRequestedANNStreamsFailed:%[Requested=ULong][Allocated=ULong][AppID=String][ClusterID=String][NodeID=String]:ANN requested streams failure.. Database changes affecting the Cisco IP Voice Media Streaming App service will not automatically take effect. ExplanationApplication stopped successfully. ExplanationAn error was reported while the primary control process for Cisco IP Voice Media Streaming App was waiting on asynchronous events to be signaled. Error Message. %UC_JAVAAPPLICATIONS-3-CiscoSystemSecurityMismatch:%[Reason=String][AppID=String][ClusterID=String][NodeID=String]:Due to a certificate mismatch, the system has not synchronized successfully with Enterprise License Manager for many days.. A solution may be to configure the MTP/transcoder with all the supported codecs (as specified in the user guide of the MTP/transcoder), but be aware that doing so might result in too much bandwidth being allocated for calls. The phone attempted an action that is not allowed by the Load server or TFTP server; reset the phone to attempt to clear the condition. ExplanationCisco XCP Config Manager could not resolve a DNS name to allow XCP Routers to connect to that node. %UC_CTI-6-CtiProviderOpened:%[LoginUserId=String][SeqNumber=Long][Version=String][CTIconnectionId=Long][IPAddress=String][IPv6Address=String][CmAssignedAppID=Long][AppID=String][ClusterID=String][NodeID=String]:CTI application connection opened.. If the script closes three times within a 10-minute window due to errors, Unified CM will follow the configured action three times; on the fourth occurrence of the error, Unified CM disables the script and issues the SIPNormalizationAutoResetDisabled alarm. Refer to the System Guide, SRNDs, and related Unified CM documentation for more details. ; Agent establishes JMS communication with connection server: The Agent must establish JMS communication with the connection server using FQDN and TCP port 4002.This port can be checked by issuing the command telnet
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