All postings and use of the content on this site are subject to the. -Totalling draining battery and repowering mac. A forum where Apple customers help each other with their products. I did not have to reset PRAM like the first time, when High Sierra definitely did something with the PRAM. Upon being prompted to send this issue to Apple, I'm given the problem details and system configuration which I will include here. Restarts instead of shutting down Thread starter Ledugue; Start date Dec 30, 2019; Status Not open for further replies. 16GB RAM Any pending updates for your Mac will be listed here. iMac, provided; every potential issue may involve several factors not detailed in the conversations The next time it does this, I will report back. When it starts up again, you might see a message that your computer was restarted because of a problem. Release the Shift key when you see the gray Apple logo and progress indicator. Is calculating skewness necessary before using the z-score to find outliers? You can then add them back in one by one until you've identified the culprit. Have updated the answer above. This time you need to hold the keys for a few seconds before your Mac will shut down. Learn what to do ifif your Mac doesn't start up all the way. If you cant install the latest MacOS software because your Mac is just too old, then you should consider an upgrade for better performance and stability. Wow, great! If you have a crash report to look at, can you please look at this line from the OP and tell me if yours is the same or different? iMac restarts instead of shutting down - Apple Community If restarting issues get bad enough, they can prevent you from using your MacBook entirely finding a solution is definitely a top priority! Reinstall macOS. Contact the vendor for additional information. If your Mac restarted because of a problem - Apple Support (IS) If it is a hardware fault, the only way to figure it out is to take it to an Apple Store or Authorized Repair center. The best answers are voted up and rise to the top, Not the answer you're looking for? If you restored things what did you restore? However, I do not see it listed elsewhere in the report? I guess my 2018 Mac mini was restarting so frequently, when I'd come home from work it would be completely shut down. I'm happy to invest more into the bounty to get an answer that resolves or at least identifies the problem causing it to happen. Have posted current Energy Saver settings above. There are no known Windows-like Viruses in the wild that self replicate and affect macOS because of the underling UNIX Foundation and Permission Limitation. Try starting up from your Mac OS X installation disc; insert disc and restart with the C key held down. provided; every potential issue may involve several factors not detailed in the conversations Click Move to Trash, then. Install all available software updates. Step 1: Shut down your Mac. When I log in, it says that the computer was shut down "due to an error." By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. 1-800-MY-APPLE, or, Sales and Mac Will Not Shut Down, How-To Fix - AppleToolBox Starting to really annoy me. Model w/o touchbar Its just your Mac working through all the important software changes in sequence. Nov 5, 2021 5:53 PM in response to Zoli28. Its possible that if theres still an issue after the restoration, youll need to erase the disk. Adjective Ending: Why 'faulen' in "Ihr faulen Kinder"? If you have standard wired USB keyboard/mouse, you can leave those connected. Reattach each peripheral one by one until you discover the repeat offender. I've attached the problem details and system configuration in the additional text. Feb 2, 2022 3:32 PM in response to lllaass, I've attempted another clean re-install of Monterey 12.2, Booted from usb, wiped the hard drive and reinstalled Monterey 12.2. Unfortunately, we now know it wont come with a next-generation chip -- but we might not have to wait long before that changes. There are a few different ways to do this based on your Mac model, so take a look at the specific instructions for each case. -I've zapped my PRAM . Computer restarts instead of shutting down - Microsoft Community Thank you for the suggestion. I will test this but I think that is not the problem as I was using caffeinate -i in the terminal at the time. To start up in safe mode: Start or restart your Mac, then immediately press and hold the Shift key. MacBook Pro 2016 freezes with green pixels and doesn't respond to alternative boot options. Some manufacturers like Crucial have Mac-specific RAMthat you can buy to ensure hardware stability, as incompatible memory can cause serious issues. any proposed solutions on the community forums. Any ideas? We understand your Mac is shutting down unexpectedly when the lid is closed, and makes a beeping sound during startup. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of After a further complete shut down all normal again. Click Battery, then in the left pane, click Schedule. I wiped the hard drive, reinstalled Catalina OS, upgraded to Monterey again and the machine crashed. It only takes a minute to sign up. Sometimes solutions require wiping your Mac or other measures that will lose any locally saved information. If disconnecting devices resolves the issue, isolate the issue to a specific device: Connect one device at a time, testing again after each connection, until the issue returns. Is the computer recently purchased directly from Apple ? When he's not, Apples next MacBook Air could be a huge step forward, MacBook Air 15-inch: price, release date, battery life, and more. If removing the software fixes the problem, then avoid downloading that particular app until its updated by the developer. This doesn't change any settings, but the app forgets any windows that were open the last time you quit the app. These settings will appear under either System Settings/Battery or System. Do all logic circuits have to have negligible input current? User profile for user: Every time I need to turn it off or to restart it, for example when installing certain updates, the screen turns black, but the cursor remains visible, and the trackpad and the Touch Bar remain usable.I tried booting in safe mode and shutting the computer off from there, but it still has the same issue.Today I wanted to install Mac OS Mojave, but since it requires some restarts, I couldn't update.Do you know any solution to this issue? Thanks! If you're also asked to sign in with an iCloud account or Apple ID, skip that step. I have bought a new Surface pro 7 and Ive been really happy with it until a couple of days ago when it started to restart instead of shutting down. Ever since I updated to 12.2 on my 2018 Mac mini and I keep getting Kernel panics, and restarting. User profile for user: If the issue is caused by software on your Mac, one of these steps may help: Install all available software updates. Does it shut down, or does it still restart. If the issue doesn't come back, it was probably caused by a cache or directory issue with your startup disk, which safe mode fixed. . 20 seconds. The Apple logo appears on your display. They can walk you through backing up your device, restoring to factory settings, and more. OpenCore restarts computer instead of shutting down I then selected Sleep again and it went to sleep. The ASC Forums are user to user. If I reboot on Windows, and either: Close the laptop Select "SLEEP" on the power menu Select "HIBERNATE" on the power menu and also, if more than 10 minutes pass, the laptop will NOT show what I had before in Windows. ask a new question. The easiest way to do this is to press the Option + Command + P +R keys simultaneously as your Mac turns back on. I have a Magic Trackpad that I use secondary to the mouse. I noticed that it seemed like it was panicking when the machine would go to sleep, so I tried disabling that last night before I logged off. Manually update any third-party software, as sometimes thats all you need to fix a problem. However, it can also fix your problem. Step 2: Turn on Mac and keep holding the power button until the startup options window shows up. When it does finally boot up, it freezes after loading the desktop and then restarts. Then try shutting down. It will take a Snap Shot - both the hardware and software. Marcojj. bombast, User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I'll try and respond to any messages and would be happy to give out anymore relevant information. What are the reasons for the French opposition to opening a NATO bureau in Japan? And/or file corruption has occurred. Darkorjan, Ever since I updated to 12.2 I keep getting Kernel panics, and restarting, Ever since I updated to 12.2 on my 2018 Mac mini and I keep getting Kernel panics, and restarting. Advise offered is done on a Volunteer Basis and in good faith. Get started with your Apple ID. How long has this issue been happening ? It seems, the workaround is to stop the Mac from going to sleep. Looks like no ones replied in a while. Will let you know the outcome. But the best way to test is with a newly created account: If you plan to test with any of the documents in your own account, make those documents available to the new account. ask a new question. I hope were getting somewhereI dont have a spare mouse or alternate option to try until my new one arrives. If disconnecting devices doesn't resolve the issue,use Apple Diagnostics to test your Macwhile your devices are disconnected. The external HD boot option shows the same issue: the screen freezes with grey pixels and the machine does not respond anymore, forcing me to shut it off (hold on the power button) Feb 2, 2022 11:02 PM in response to Darkorjan, I get the same. First I should state I've pulled out all USBs etc. The issue of auto restarting maybe the Direct Results of running this software which has Altered, Modify, Removes and or corrupted the Operating System Files. To do this, just click the "Restart" option in the menu instead of the "Shut Down" option. Does anyone have advice? Then removing the computer, opening it up, pressing the power button, pressing the power button a second time, reconnecting the cables, closing up the computer, then resorting the mess that gets made to the desktop. Apple disclaims any and all liability for the acts, Darwin Kernel Version 21.3.0 2010 White MacBook won't shut down; restarts instead First try replacing the pram battery and resetting pram. If an issue doesn't happen when your Mac is started in safe mode, try restarting without pressing any keys. I will add that I walked away from the Mac mini for about three hours, and when I just came back, it was still up (Logitech mouse is still unplugged). Is your Mac suddenly restarting for seemingly no reason? If yes do you have the restarts after removal? We can have a look at the report for possible issues and may have possible suggestions to resolve the issues. How to Perform a Full Shut Down and Restart If you're troubleshooting system problems, you'll want to perform a full shut down of the kernel to ensure Windows reinitializes things from scratch.