ein Mensch und keine Maschine sind. You acknowledge that you remain responsible at all times for your compliance with U.S. and all applicable export and related statutes and regulations. Duplicate applications will not be considered. 2120 Park Place, Suite 100 A conviction is not an automatic disqualification to employment. We collect personal data from publicly accessible websites and government sources, including your name, email address, and other profile data such as job title, employer name, and professional expertise. Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services. If you have not taken any of the offerings listed, please select 'Not Applicable'. Temporary employees do not receive benefits. Our rights to use and disclose your feedback shall survive termination. You understand that when using the Services, you may be exposed to User Contributions of other users and acknowledge that User Contributions may be inaccurate, offensive, indecent, or objectionable. to let us know you're having trouble. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization.The incumbent in this position may be a member of a covered bargaining unit and may be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.The MVA is an equal opportunity employer. Data subjects in Europe whose personal data we receive through appropriate safeguards have legal rights to determine whether we hold personal data about them, to access personal data we hold about them, and to obtain its correction, update, amendment, or deletion in appropriate circumstances. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services or portions of it using your user name, password, or other security information. When a clear and valid notice is received pursuant to the guidelines set forth below, we will respond by either taking down the allegedly infringing content or blocking access to it. If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications. Where required by law, additional consent is obtained before personal data is transferred to us or forwarded to other parties. message, contactez-nous l'adresse Reverse engineer, decompile, disassemble, or otherwise attempt to discover or directly access the source code or any underlying ideas or algorithms of any portions of the Services or any underlying software or component thereof. real person. Internet or other electronic network activity including your search history on our job board, analytics regarding your use, and device identifiers for location and security. Direct identifiers such as your name, User ID, and email, phone, and address. The methods for doing so vary from browser to browser. Data Access, the right to access personal data we hold about you. Job announcements are: Posted in all branch offices and divisions Posted in the Human Resources office in Glen Burnie (Room 101) Posted on the MVA website Posted on the MDOT website I have not processed monetary transactions in a POS system. NEOGOV is not to be considered to be an employer with respect to your use of any NEOGOV Service and NEOGOV shall not be responsible for any employment decisions, for whatever reason, made by any entity posting jobs on any NEOGOV Service. Motor Vehicle Administration MVA Headquarters, 6601 Ritchie Highway, N.E., Glen Burnie, MD 21062, (410) 787-7719 PLEASE APPLY DIRECTLY State Highway Administration SHA Headquarters, 707 N. Calvert Street, Baltimore, MD 21201 (410) 545-5552 PLEASE APPLY DIRECTLY SHA District #1, 660 West Road, Salisbury, MD 21801, (410) 677-4000 If you are only fluent in English please select 'Not Applicable'. We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your sensitive data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. Onze Right to know who we share your data with. This position may require the use of a word processing application to draft varying types of correspondence. The copyright owner should provide clear screenshots of the allegedly infringing materials for identification purposes only. Of the choices listed below, please select the option that most closely reflects your experience in the workplace. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide our copyright agent the written information specified below. We allow select companies to place tracking technologies like cookies on our sites, which allow those companies to receive information about your activity on our Services. You can withdraw your consent at any time; however, this will not affect the lawfulness of the processing before your consent was withdrawn. or third parties offering their services integrated with NEOGOV Services (i.e. Salaries above this are outliers. Dates of Employment (month and year) Ensure KPI's are met. More specifically, we have the right to: Content Standards. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. For more information on Cookies see the Cookies and similar Tracking Technologies; Do Not Track section below. MVA Employee Reviews for Customer Service Representative - Indeed MVA Customer Service Agent Ii Salaries | Glassdoor Description of duties that state, "see resume" will negatively impact consideration for this position. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.If you have held more than one (1) position at the same employer, please list the positions that you held, and the length of time that you held each position. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. It is a condition of your use of the Services that all the information you provide on the Services is correct, current, and complete. 3. Aydanos a proteger Glassdoor verificando que eres una persona real. In addition, NEOGOV may in its sole discretion terminate your account on the Services or suspend or terminate your access to the Services at any time for any reason, with or without notice.NEOGOV may alter, suspend or discontinue the Services or any portion of the Services without notice. Yes, I have read and acknowledge the statement above regarding the counties listed. Customer Agent I (Former Employee) - White Oak, MD - December 8, 2018 Indeed Featured review When yo try to do things in the way mva trained you the applicants for documents as lp dl id never agree with the requirements and policies mva stand for the situation is really sad and complex! Job Bulletin - GovernmentJobs Please include all relevant experience on your application. If you believe you are being granted access that you should not have, you must immediately notify NEOGOV. If you decide to access any of the third-party websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. Dates (month and year) must be stated. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data, NEOGOV SHALL NOT BE LIABLE FOR ANY DAMAGES, COSTS, EXPENSES OR OTHER CONSEQUENCES INCURRED BY YOU OR ANY OTHER PERSON OR ENTITY AS A RESULT OF DELAY IN OR INABILITY TO DELIVER ANY SERVICES DUE TO CIRCUMSTANCES OR EVENTS BEYOND NEOGOVs REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION: (A) ACTS OF GOD; (B) CHANGES IN OR IN THE INTERPRETATION OF ANY LAW, RULE, REGULATION, OR ORDINANCE; (C) STRIKES, LOCKOUTS, OR OTHER LABOR PROBLEMS; (D) TRANSPORTATION DELAYS; (E) UNAVAILABILITY OF SUPPLIES OR MATERIALS; (F) FIRE OR EXPLOSION; (G) RIOT, MILITARY ACTION, OR USURPED POWER; OR (H) ACTIONS OR FAILURES TO ACT ON THE PART OF A GOVERNMENTAL AUTHORITY. For example, we use payment information you provide when you purchase a Service. When your browser or device allows it, we use both session cookies and persistent cookies for the following purposes: You can opt out of vendor use of cookies for personalized advertising by visiting www.aboutads.info. Limit the use of cookies by using our cookie manager settings on our website pages, or your browser do not track settings. We work with other entities to perform research, under controls that are designed to protect your privacy. Notify you about our Services and events that we believe will interest you, for our legitimate interests in conducting direct marketing, or to the extent youve provided your consent. Position title held The purpose of the automated chat bot is to fulfill frequently asked questions provided by our users, tag the requests and questions to route to our most appropriate contact, and improve our responses and Services. 1 Mva Customer Agent Jobs in United States - LinkedIn We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. We've updated our Privacy Policy and Terms of Use. Duplicate applications will not be considered. How many vacation days do you get per year? Share your interview experience Interview experience Favorable Based on 3 interviews Interview difficulty Medium Based on 4 interviews Customer Service Representative interview timeline To respond to any employment opportunity for any reason other than to apply for the job. However, if the Services were purchased by a Customer for you to use, the Customer has the right to control access to and get reports on your use of such paid Service. Job applicants should contact the Customer they sent the application to if they seek enforcement of eligible data rights in that application. If you are a current MVA employee, please list your assigned office/location. This Policy does not apply to (1) personal data controlled by our Customers (employers that utilize our Services, described further below); (2) personal data collected by unaffiliated sites that link to or are accessible from our Services; (3) personal data our partners may collect directly from you and control; (4) personal data collected and processed by us about our employees or job applicants responding to our job offers; and, (5) non-personal data derived from personal data, including any data that is aggregated, de-identified, or anonymized, statistical data, insights, or other predictive data that is sufficiently different from your personal data that it cannot be reversed engineered through reasonable means, or otherwise identified from analysis or further processing of the derived data (collectively referred to as the Platform Data). You are advised to read all terms and conditions of any third-party service. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEOGOV, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS HAVE ANY LIABILITY TO YOU OR TO ANY OTHER PERSON OR ENTITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, YOUR USE, OR INABILITY TO USE, THE SERVICES, UNDER ANY CIRCUMSTANCE, CAUSE OF ACTION OR THEORY OF LIABILITY, OR DUE TO ANY EVENT WHATSOEVER, FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY OR PROFIT, LOSS OF USE, LOSS OF GOODWILL OR BUSINESS STOPPAGE, LOSS OF DATA, EVEN IF FORESEEABLE OR NEOGOV KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Services. In other instances, such as when we use cookies or contact you about our Services, we will determine the means and purpose of processing. Performance of a Contract We process personal data to perform our obligations under an agreement with you or our Customers. Find Salaries Clear All United States - All Cities We will cooperate with such inquiry in line with applicable law and our contractual obligations with the Customer. These Terms of Use permit you to use the Services for your personal, non-commercial use only, and in the case of Customers, for internal business use only, subject to the license rights specified in these Terms of Use. You may opt out of personalized advertising by visiting, Place limits on which Customers can preview your profile by logging into your account on, Correct inaccurate personal data about you where permitted under certain circumstance by modifying or deleting personal data within your account by logging in to your applicable account and following the prompts to either update my profile or delete my profile.. 11 Mva Customer Agent jobs available on Indeed.com. The position for which you have applied may require the use of spreadsheet software to monitor and track numerical data. To Apply:Submit a DTS-1 application online at: http://agency.governmentjobs.com/mdotmd. We offer more than just a paycheck!!!! If you believe that we have collected personal data from a child under 13 without parental consent, you may report this to us using any of the privacy support emails listed at the end of this Policy. Reasonable accommodations will be provided upon request.The selected candidate may be subject to background and reference checks. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Advertising and feedback to determine whether our advertising and feedback inquiries are received, opened, if the content or campaign is effective, and to provide you more specific content about Services we or our partners offer. This website is operated by Governmentjobs.com, Inc. with offices at 2120 Park Place, Suite 100, El Segundo, CA 90245, United States. Si vous continuez voir ce BE THE SOBER DRIVER OR MAKE A PLAN FOR A SOBER RIDE THIS FOURTH OF JULY. We reserve the right to revise our Policy to reflect changes in our online information practices or to comply with the law by publishing a new version on our website. These legitimate interests include contacting you to provide support or sending you marketing information (subject to applicable law); detecting, preventing, and investigating illegal activities and potential security issues; and maintaining and improving our Services. naar Send valid requests to restrict or limit our use of your personal data to support by contacting us at the privacy support emails listed at the end of this Policy. Experience: One (1)year of customer service work experience.Note: Applicants may substitute customer service work experience for the required education at a rate of one year of experience for one year of education.Customer service must be theprimary function of your position in order to receive work experience credit.Customer Service -Interacting with customers to provide information in response to inquiries about products and services in conjunction with the handling and resolving of complaints.Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. You should contact the Customer regarding personal data they may hold about you and to exercise any data rights you may have. If you are a California resident, you have the additional data rights listed below. Should an activity we undertake constitute a sale under the expanded definition of sale within the California Consumer Privacy Act, California consumers have the right to opt-out of the sale of your personal data. We may offer you the opportunity to receive text message and email notifications regarding notices, reminders, status updates, support, administrative message and disclosures, or other related human resource related notices from us or our Customers. MDOT offers a generous and competitive benefits package. Thereafter, your access to and use of the App will be anonymous and will not be tracked. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en. If you purchased or sent us an inquiry regarding our Services, we may send you information about similar Service you may be interested in. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. To the extent permitted by law, You agree to defend, indemnify, and hold harmless NEOGOV, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys fees) arising out of or relating to your violation of these Terms of Use or your use of the Services, including, but not limited to, your User Contributions, any use of the Services content, services, and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Services. We disclose personal data to our Customers (your current or potential employer) that utilize our services. To facilitate your payment and billing for Services, facilitate payroll and tax Services for our Customers, and detect and prevent fraud. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Solutions for Global Business Needs See salaries, compare reviews, easily apply, and get hired. Any dispute related to privacy is subject to the Terms of Use and this Policy, including limitations on liability. Metrics to determine how you use the Services, what features you utilize and how often, how much time you spend on the Services and features, and other details about the hiring and HR process. Any User Contribution you post to the site will be considered non-confidential and non-proprietary. Offices and VEIP stations will be open on Monday, July 3 and Wednesday, July 5. We combine personal data about you from your use of the Services with other personal data to make inferences about you or our Customers. How much do MVA employees make? If you continue to see this You acknowledge that you are asking NEOGOV to send this content on your behalf. If you download or access content on our Services or attend an event or webinar we host or co-host, we may share your personal data with sponsors of the event or webinar. NEOGOV is not a healthcare provider. Cookies may be either persistent cookies or session cookies. Please include all relevant experience on your application. Of the courses, seminars, and/or workshops listed below, please select those you have taken and completed (you may select more than one). Customer service must be theprimary functionof your position in order to receive work experience credit.Customer Service -Interacting with customers to provide information in response to inquiries about products and services in conjunction with the handling and resolving of complaints.Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Identify specifically the copyrighted work(s) believed to have been infringed (for example, My copyrighted work is the picture that appears at [list location where material is located].); Identify the content that a copyright owner claims is infringing upon copyrighted work. Right to opt out of sale (Do Not Sell My Information). Account names, IP addresses, unique personal identifier, online identifiers and geolocation data, including precise geolocation. We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time if, in our opinion, you have violated any provision of these Terms of Use. Specific Third-Party Providers.Background Checks. If you are a job applicant, after your account has been closed, we may retain Platform Data as permitted by law. For further information relating to the legal issues contained in these Terms or problem reports regarding this service, please contact using the following: If you are a Job Seeker, please contact:support@GovernmentJobs.com, If you are a Customer (an organization), please contact:customersupport@GovernmentJobs.com, For full functionality of this page it is necessary to enable JavaScript. By using the Services, you acknowledge that this activity is necessary for maintaining the quality and provisioning of the Services. We also may need to process your personal data to protect vital interests, or to exercise, establish, or defend legal claims. Text Message and Email Communications. Please enable Cookies and reload the page. If our Customer uses biometric scanning on a timeclock, we may create data using a mathematical algorithm based off your fingerprint and store that Biometric Data. NEOGOV is independent from healthcare providers who provide telemedicine services and is not responsible for such healthcare providers acts, omissions or for any content or communications made by them. Our model gets smarter over time as more people share salaries on Glassdoor. Applications may be on file for 12 months from the date received. Limitation on Liability. For personal data we determine the purposes for and means by which it is processed, such personal data will not be kept for longer than necessary for the original purpose of collection, when no longer relevant, or upon permissible request. For instance, if you apply to a job or your employer utilizes our Services to manage their relationship with you, the personal data collected about you is generally controlled by the employer (our Customer). All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Lamentamos pelo inconveniente. Our Customers use our Services to post job opportunities, evaluate job applicants, manage their human resource activities, and train their workforce. Call 911 or Your doctor or other qualified healthcare provider for all medical emergencies. Customer Service Promise. MVA Customer Agent I - LinkedIn We also automatically collect data during your usage and collect other personal data about you from other sources. Changes to the Services. Any further data access requests can be directed to us at the privacy support emails listed at the end of this Policy. Customer Service Representative Interviewing at MDOT MVA - Indeed If you are a job seeker or personnel using the background check services, you authorize NEOGOV to obtain your background check report, including criminal and eviction history, and to share that information with Customers you submit an application to, and agree to the background check companies terms of use or related end user agreement available at the background check companies website. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. . Email Interactions (Digital Written Communication), Formal Written Correspondence (Business Letter ). MDOT offers a generous and competitive benefits package. Of the choices provided below, please select the option that most closely reflects the number of hours you have spent providing customer service to the general public in an average work day for your current or previous employers. Your response to this question must be reflected on the application form in order to receive credit. We do not discriminate against you in response to a request for the exercise of any of your rights. When the App crashes, we may collect information relating to the crash including device state, device hardware model, device OS version, and software processes that triggered the crash. Prohibited Uses. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. Please include all relevant experience on your application. Our security measures take into account the risk of harm to you and Customers, as well as the availability of technology, industry common practices, effectiveness of mitigation controls, and the sustainability of those controls by us. Duplicate applications will not be considered. Description MVA Customer Agent I (Career Service) This is an interview and hire position All candidates will be invited to interview based on the date the application is received. If notified by a user or content owner that User Contributions allegedly do not conform with these Terms of Use, NEOGOV may investigate the allegation and determine in NEOGOVs sole discretion whether to remove the User Contributions, which NEOGOV reserves the right to do at any time and without notice. Eligible candidates available to work in the following counties will be invited first to interview, Washington, Frederick, Carroll, Montgomery, Prince George's, Harford, Cecil, Charles, St. Mary's, Talbot, Wicomico, and Allegany County. To send unsolicited mail or email, make unsolicited phone calls or send unsolicited texts, tweets or faxes promoting and/or advertising products or services to any user, or contact any users that have specifically requested not to be contacted by you. Promote any illegal activity or advocate, promote, or assist any unlawful act. 1 Salaries 9 Q&A Interviews Photos Customer Service Representative Interviewing at MDOT MVA See what people said about the interview process at MDOT MVA. Where to Look for Job Announcements - Pages - Motor Vehicle Administration We have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. Moreover, we assume no responsibility for the deletion of or failure to store any posting and recommends that you do not post, display, or transmit any confidential or sensitive information. Employment and education history information including when you submit a job application through our services or apply to one of our jobs. Information inferred and derived from other categories to determine your preferences and trends. The eligible list resulting from this recruitment may be used to fill MVA Customer Agent I vacancies throughout the Maryland Department of Transportation Motor Vehicle Administration.