There was a self serve Bloody Mary station where servers acknowledged that the bottles were not working properly but did nothing to assist. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Now the asst mgr comes over and says its not as if someone died we just forgot to put in your order! Extended Stay America Hotels in Fort Myers, Hotels near Edison and Ford Winter Estates, Hotels near Six Mile Cypress Slough Preserve, Hotels near CenturyLink Sports Complex - Hammond Stadium, Hotels near IMAG History & Science Center, Hotels near Calusa Nature Center and Planetarium, Hotels near (RSW) Southwest Florida International Airport, Hotels near (PGD) Charlotte County Airport, Asian Restaurants for Lunch in Fort Myers, Greek Restaurants for Families in Fort Myers, Soup Restaurants for Families in Fort Myers, Restaurants for Group Dining in Fort Myers, Restaurants for Special Occasions in Fort Myers. Try the chicken sliders, youll love them. Located near Bass Pro Shop Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved. When the bill arrived I reviewed the charges and noticed that we had been charged for two kid's meals despite advertisement that 'kids eat free on Mondays'. I was excited to go to Burntwood Tavern based on the menu and reviews but I was disappointed by the Mothers Day buffet brunch. Please reach out to me directly at 239-288-4068 so that we can make this right. Gulf Coast Town Center Fort Myers Burntwood Tavern Being in the restaurant biz for as long as I have been, I totally got it, but asked if we could please sit in an empty bar booth located at the end of the bar, whereby we promised not to place our food orders until 2:15 the earliest? Onions, etc! Sign up with your email address to receive news and updates from Monven Group. Not a ton of lettuce which I like, the seasoning on chicken may not be for all, believe it was anise. We were there for Happy Hour. The rain caused issues for outside seating but the ladies at the front desk were so nice and helpful. We enjoyed the Sunday Bloody Mary Brunch. Please reach out to me directly at 239-288-4068 so that we can make this right. Burntwood Tavern DINE Classic American food with flare. Mr Shark tooth won our grand kids over with a real shark tooth he let them handle. Home; MenuPix Florida; Switch Cities; Best of Fort Myers; . Enter an address. Order online Ratings and reviews 32 of 281 of 557 Restaurants in Fort Myers RATINGS Food Service Value Details PRICE RANGE $5 - $22 CUISINES American, Bar, Pub Meals Lunch, Dinner View all details features, about Location and contact 13499 Cleveland Ave. Again there was no apology for the mistake. I sincerely apologize this was your experience at our location. After about another 20 minute wait (for one sandwich), they brought it out. Making our own Bloody Mary's was fun and we really had different drinks. Does Burntwood Tavern have outdoor seating? The food was excellent and the service was outstanding. Successful 75th bday party for 40 guests! Please see their website or wait to visit the restaurant to learn more. I was first greeted by the friendly bartender as soon as I walked in the door. Please ask for me the next time you are in. Banquet, Bar/Lounge, Delivery, Dog Friendly, Entertainment, Happy Hour, Indoor Fireplace, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access. Warm, it was still too overbreaded. The food was excellent and the service was outstanding. The regular menu is always fun and delicious as well! Great experience and will return again. Executive Chef Jessica. I am disappointed to hear this was your experience with us. Are you sure you want to delete this answer? Show More. Menu Burntwood Tavern Thank you for the kind words. If we wanted to sit, it would have to be at the bar! Executive Chef Jessica. It was delicious in the past. Enjoy Chef Driven Favorites and Hand-Crafted Cocktails at our newest location in Fort Myers. We hope to see you when your back in the area. Food came out pipin' hot! Since it is off season we were able to get the time we desired with no problem. I read more, Layla J. said: I ordered a sirloin marsala medium well cut and my mom ordered the read more, Mansi S. said: Went for dinner on Valentine's day.. Thank you so much for the feedback. The GM delivered our food and we asked her about the restaurants decors. Our server was sweet and doing her best, against all odds, with the kitchen and bar tanking her. Join us Saturday and Sunday for brunch! HAPPY HOUR 3pm-6pm, 7 Days a Week. After steadying my gaze upon Ms. GM as if to say"You're kidding me right;" I then set my gaze upon the young hostess letting her know with my EYES that I will NOT be dealing with the GM any further, and SHE should NOW take me to the empty high-top bar table my friend was seconds away from commandeering! Thank you so much for the positive feedback. This is not the level of service we have experienced on prior visits. Easter buffet was excellent. Thank you so much for the positive feedback. Executive Chef Jessica, Burntwood Tavern - Gulf Coast Town CenterResponded on 4 July 2023I sincerely apologize this was your experience with our location. Burntwood Tavern is rated accordingly in the following categories by Tripadvisor travelers: 10035 Gulf Center Dr. #F110, Fort Myers, FL 33913. Get office catering delivered by Burntwood Tavern in Fort Myers, FL. . Executive Chef Jessica, Burntwood Tavern - Gulf Coast Town CenterResponded on 4 July 2023Hey Jill, Yelp users havent asked any questions yet about. And it was not one of those dime store ones. Able to carry on conversation with no problem. Bell Tower announces addition of Burntwood Tavern to restaurant Service was great- did brunch so would like to eat off main menu. Thank you so much for the positive feedback. Food was incredibly delicious . When I pointed that out to the waitress, she took the individual piece of lettuce away but did not offer to replace the salad, offer an apology, nor comp the entree! We place our order about 35 minutes after being seated and wait. Hope to. Especially, soft shell crab sandwich! Taylor was amazing. Neither one of us will be returning to this establishment. Totally inappropriate comment when the guest we brought just lost her daughter! The chicken was like rubber! $8 Martinis & Music Thursdays! She then asked the Assistant Manager, who then came over to us and said that unfortunatelywe would NOT be able to be sat NOR could we order food until further notice. Thank you so much for the positive feedback. Now, insofar ar as first impressionson a scale of 1-10 with 1 being the worst & 10 being the absolute bestI rate this place as a NEGATIVE 1! Its drink menu offers handcrafted cocktails, constructed with fresh juices, house-infused vodkas, as well as a diverse craft draught beer list. I sincerely apologize this was your experience at our Mother's Day Brunch. What r you waiting for??? SE, Suite 241, Fort Myers, FL 33907 +1 239-437-6046 Website E-mail Improve this listing Get food delivered Order online Ranked #323 of 998 Restaurants in Fort Myers 31 Reviews Price range: $5 - $22 Description: Classic American food with flare. Thank you so much for the positive review. Our other locations have been voted Best Happy Hours numerous years in a row, and were excited to bring these offeringS to our new happy hour guests in Fort Myers Florida! This was definitely chicken that had been previously cooked then kept warm. Easter Buffet was excellent. Customize Your Next Gathering. He was a man witha mission and he scored! I have personally been working on staffing issues as well as coaching and training our staff to make sure that it is excellent in the future. SE Fort Myers | Grubhub Burntwood Tavern 13499 S Cleveland Ave. Hi Marcieanne, Thank you for subscribing. Executive Chef Jessica. The food was great. Meeting friends for a quick bite, stepping out for a quick drink, or a place to host your next large celebration - Burntwood is your one stop destination in Fort Myers at Gulf Coast Town Center. I would give it five stars except that the menu is very limited and would love to go back for dinner but pretty much the only thing they have had on the menu that I liked is prime rib and when I saidthat to the waitress she said they no longer carry that on the menu. It was so ridiculous. Wish there was a way to rearrange the outdoor tables, but the interior is always spotless. Executive Chef Jessica. a copy with 3 sodas added. We went at 4pm on a Saturday and there must have only been 2-3 groups eating at the time. We look forward to taking care of you soon. Great service! Executive Chef Jessica, Burntwood Tavern - Gulf Coast Town CenterResponded on 4 July 2023Hi Barry, He knew nothing about the wine list. There was only 1 server and she was running ragged. Available all day at Bell Tower Shops, Gulf Coast Town Center, Naples, Ormond Beach and Orlando! We are delighted to hear you enjoyed your time with us. I sincerely apologize this was your experience at our location. Please reach out to me directly at 239-288-4068 so that we can make this right. General Manager, We had eaten at Burntwood at Gulf Coast numerous times. Burntwood Tavern, Fort Myers | Roadtrippers Instructions werent followed on burger or turkey BLT. The food was great and our server (Jess) was very attentive and did an excellent job! I have personally been working on staffing issues as well as coaching and training our staff to make sure that it is excellent in the future. ONE OF OUR FAVORITES. I sincerely apologize this was your experience with our location. We all complimented the food that we got. Im a vegetarian and really appreciate the Impossible burger option. You can order delivery directly from Burntwood Tavern - Gulf Coast Town Center using the Order Online button. Reasonably priced. Hope to. DID NOT DISAPPOINT! No response and the champagne shows up! Large Pans To-Go accommodates 6-8. The waitress was quite attentive as we enjoyed the nearby play ground with our grandkids. We are delighted to hear you enjoyed your time with us. Thank you so much for the positive feedback. We look forward to taking care of you soon. Get delivery or takeout from Burntwood Tavern at 10035 Gulf Center Drive in Fort Myers. Executive Chef Jessica, Burntwood Tavern - Gulf Coast Town CenterResponded on July 4, 2023I sincerely apologize this was your experience with our location. She was very knowledgeable about it and very nice. Executive Chef Jessica, Burntwood Tavern - Gulf Coast Town CenterResponded on 4 July 2023Hi there, We hope to see you soon. Battered and fried to perfection. We finally got our drinks like 20 minutes later (which BTW brought us to a now 15-25 minute further wait to order our food). We give Burntwood Tavern 5 out of 5 stars!! Bell Tower, Suite 241 Fort Myers, FL 33907 | View on Google Maps. A marketing major in college Grant showed us how he could market. Executive Chef Jessica, Burntwood Tavern - Gulf Coast Town CenterResponded on 4 July 2023Hey Jennifer, Support your local restaurants with Grubhub! Executive Chef Jessica. Would go back just not when they are in holiday buffet mode. This will be our new Easter tradition. He knew nothing about the wine list. We rolled in our reservation early and Grant was ready to serve. Top Reviews of Burntwood Tavern. Looks like they just took cookies from packages in the grocery store. It was at this moment I was informed by the hostess we could NOT sit is ANY bar or restaurant tables for that matter, as they were extremely short staffed, both serving and kitchen staff (as apparently only (2) kitchen staff decided to show up for work on a Saturday afternoon at 1:15 pm during the busy holiday season). About Bell Tower Bell Tower is a landmark shopping, dining and entertainment destination centrally located in Fort Myers, Florida. Sat, Sun 11:0015:00. Smash burger Wednesday - Burntwood Tavern We look forward to seeing you soon. Burntwood Tavern (3 Reviews) 10035 Gulf Center Dr #F110, Fort Myers, FL 33913, USA Report Incorrect Data Share Write a Review Contacts M G on Google (August 22, 2020, 12:35 pm) Nice atmosphere inside and out. Mind youfrom a professional point of viewthis made ZERO SENSE, but who were we to interfere or question the GM's decision to overload the bar, whilst 95.5% of the bar high-tops and booths remained empty, with the same going on in the main dining area! We hope that you will give us the opportunity to change your mind. They were well lubricated simply by the number of drinks they consumed just while we were there. Highly recommended! Join us for $8 Martinis all day & live music on the patio at 5pm . So glad you enjoyed your time with us. In response to my question, the GENERAL MANAGER looks at me like I just ruined her year, and arrogantly repled to me"Well, this IS the hostess [>pointing in the direction of the young girl to her immediate right], and IT IS her job to seat all customers." Our waitress, Jessica was tremendous and was extremely attentive to our needs. This is outrageous. Since we have never been to Burntwood Tavern at Mercato, decided to give it a try. Taylor was amazing. We had such a great meal last month at the Bell Tower location we decided to try out this one.
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