Sep 21, 2021 5:19 AM in response to P. Phillips. We use cookies to make your experience better. I wish Apple would let you backup your Mac to iCloud Drive like with iPhone. We have explained some major causes down below. Then, press the power button. If an error occurred while updating or installing macOS Many Apple users often ask Can I delete install macOS Monterey file? So heres a tip for you: Download CleanMyMac to quickly solve some of the issues mentioned in this article. And, before we start, make sure you have a consistent and powerful internet connection. All postings and use of the content on this site are subject to the. Make sure there are no external drives plugged into the M1 Mac. Since many Thunderbolt cables out there do NOT support USB data, this is actually your best bet for a compatible cable. Apple calls this a system on a chip (SoC) because it takes several components that are usually separate and puts them all on a single chip. 1-800-MY-APPLE, or, Sales and Support and I were able to restore/reset my M1 Macbook Pro by using the DFU recovery option in Apple Configurator 2; this option does require you to have another Mac though and one that has a USB-C port I believe. An apple logo with a loading bar will pop up. When your Mac is activated, click Exit to Recovery Utilities. Apple has revealed a solution for a personalization issue that users encountered when restoring and reinstalling macOS on a new Mac with the M1 chip. r/MacOS TIL you can set your MacBook to its native display resolution on Ventura without any additional software. (Use Default One), Can You Delete Install MacOS Monterey App? Such issues also occur if you download a macOS version more than your current version. . If it recommends a next step, such as freeing up storage space, do that first. To go into DFU mode, starting with the sick Mac turned completely off, press and hold POWER + RIGHT_SHIFT + LEFT_CONTROL + LEFT_OPTION all at the same time. Click Continue to move on. Either way, it usually runs smoothly. problem with resetting MacBook Pro to fac - Apple Community Potential Hack? Strange instance of "Failed to Personalize the Software Nov 18, 2020 10:54 AM in response to divewoot. To resolve the connectivity issue, ensure you are close to the wi-fi router. I have already tried 10,000 methods, but no one has such a problem (((, User profile for user: There are a number of reasons why you might see an error message like 'failed to personalize software update.' It could be a problem with your internet connection, a lack of space on your boot drive, a conflict with other files on your Mac, or a bug in the update itself. ask a new question. If you do not see the Mac show up in Apple Configurator 2 as DFU then it did not connect properly and you will have to try again. As you can see, the second key combination matches our purpose better. 6 - Once that is done >> backup out of Disk Utilities and choose install macOS. Go to the top bar on the screen and select the apple logo. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Weve started with the most likely problems and straightforward fixes. There is even a link for IPSW file (for Apple Silicon Macs, to be used with a second Mac and Apple Configurator). Paste the block of text you copied in the previous step, then press Return. Also, can't get into DFU mode to restore the macOS via Apple Configurator 2. Failed to personalize the software update. - M1 Mac mini Apple M1 Macs: How To Fix Personalization Errors When Reinstalling macOS Open the article youre reading now by entering this web address in the Safari search field: Select this block of text and copy it to the clipboard: cp -R /Install macOS Big Sur.app private/tmp, cd private/tmp/Install macOS Big Sur.app, curl -L -o Contents/SharedSupport/SharedSupport.dmg http://swcdn.apple.com/content/downloads/00/60/071-05432-A_QOY2QE0UMR/puuz6c0epc7o0ozyovvi6tjxhzpf6uf04s/InstallAssistant.pkg. Sep 21, 2021 3:39 PM in response to P. Phillips, Sep 22, 2021 3:19 AM in response to volk65. So, its always better to double-check. He creates content that educates and helps users with their tech-related questions. I will note that this did fail the first time for me and I tried again (I believe this is because I had a USB drive plugged into the M1 Mac) but it did work the second time. Keep following the on-screen instructions. Big Sur won't even reinstall on my new m1 - Apple Community To try the DFU restore option you will need to take the USB-C cable that came with the M1 Macbook and plug the cable into the rear USB-C port on the M1 Macbook (the one closest to the screen) and then plug the other end of the USB-C cable into your other Mac. If none of those recovery methods work for you, then the final option is to have your new M1 Mac serviced at a local Apple Store or certified repair shop. macOS Big Sur Beta 3 - An error oc | Apple Developer Forums For more information, please see our The cable included with your 2017 MacBook Pro is likely a CHARGE-ONLY cable. Same every time. The company. Please check your internet connection and try again., NSLocalizedDescription=Failed to personalize the software update. Control-click the selected device, then choose Advanced > Revive Device, then click Revive. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the . How To Fix "Failed to Personalize the Software Update" or "Account 3 - It will present options >> Disk Utilities >> View >> View ALL attached Drives. After a while, you see a message like this failed to personalize software update. It means that there was an error during the download process. Nov 22, 2020 6:29 PM in response to divewoot. Please try again. When the Mac running Configurator shows DFU in the "All Devices" section (a few seconds later), let go of the POWER button. If your computer is included, thats good news. Choose Actions > Restore, then click Restore. Thats why it is essential to check the compatibility of your computer. VPN vs Proxy - The Differences Explained! M1 Macs can't be restored after SSD erasure - Apple issues fix Thanks Posted on Mar 5, 2021 8:26 PM Reply Me too (33) Raise your hand if you miss being able to open System Information directly from About This Mac. To start the conversation again, simply Yes, downgrading the macOS version is easier. The USP of these devices is, Read More What Is Mds_Stores On Mac & How to Fix Mds_Stores High CPU Usage?Continue, The install macOS Mojave is an installation file for mac OS update that appears on your app, Read More Can I Delete Install MacOS Mojave? When I try to click on "Download", it says: "The server reported an error during download: 500 Internal Server Error". Apple disclaims any and all liability for the acts, Then eventually quits and says there was an error. After 10 seconds (count to 10) you release all but the POWER BUTTON. Once you have checked it, follow the methods below. One user shared a three-step process that involved using Disk Utility to erase the internal SSD device. Prepare the Mac mini by plugging in a monitor so you can see when the process is complete. You have selected the update now button. Your macOS update might be showing glitches due to a poor internet connection. After that, click on Continue to initiate the installation. If you are getting messages like failed to personalize the software update, check the connectivity. You can find them on Apples website, Repair your boot disk with Disk Utility. It may not display this or other websites correctly. (Read Before)Continue, The UltraSearch engine is a search engine hijacker that affects your Macs default search engine, homepage, and, Read More How To Get Rid Of UltraSearch Engine? Just wait a while. Please try again. Hopefully that can help some people, but if you don't feel comfortable doing this or need more explanation/don't have a second Mac your best bet is to go to an Apple Store or call support and see if they can offer help/solutions. All rights reserved. USB-C does do what used to be called USB 3.0 (now something like 3.1 low-speed IIRC). Now I'm trying to download it a third time. So, more Macs with Apple silicon are coming. I just got the MacBook Air M1 and due to an issue with Migration, decided to format the hard drive and reinstall Big Sur. To resolve this, try to set your time and date to be determined automatically: Go to System Preferences > Date & Time. Boot into recovery > Disk Utility > view all devices and delete the Apple SSD (with numbers in it) and then try reinstalling. provided; every potential issue may involve several factors not detailed in the conversations Dont forget to plug in the power cord. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Now, you will see a different interface. Follow the steps below in order to identify the problem and fix it. Scan this QR code to download the app now. Joined . On the M1 Macbook shut it down. On either the first or second login window, you should see "Safe Boot" in the upper-right corner of the window. The M1 chip is the most powerful chip that Apple has created to date, and it is similar to the A14 chip in the latest iPhone and iPad Air models, built on a 5-nanometer process by Taiwan Semiconductor Manufacturing Company (TSMC). Downloading will take a little while. You must log in or register to reply here. Mac: An Error Occurred Preparing the Software Update In the Apple Configurator 2 device window, select the Mac whose chip firmware you want to revive and whose recovery OS you want updated to the latest version. We have arrived at our special FAQ section. A new update is available if the icon comes with a red dot. Your Mac will begin activating, which requires an internet connection. 2- Restart and immediately hold the OPTION key until the Startup Manager appears and choose the USB Drive. Nope, diplomat family in Cuba. Hello all, I am having what seems to be an unusual case with the. Prepare the Apple notebook computer by restarting and holding down the Power button, the right Shift key, the left Option key, and the left Control key. If you are comfortable using an old macOS version, it makes sense to stick with that. Fix 'Failed to personalize the software update' on M1 Mac Summary: Here's a complete guide that tells you what to do if you encounter the "An error occurred preparing the update" and "Failed to personalize the software update." errors when updating or (re)installing macOS. I had the same issue but I fixed it! However, its usually not serious and can be fixed quite easily. Thanks for your support :) This method is the easiest way to install a desired update for your macOS. III. For example, if you are looking for macOS Catalina, click on it. User profile for user: Turn on your Mac and immediately press and hold Command ()-R until you see an Apple logo or another image. Release the power button, the status indicator light should be amber in color. Pro Tip: Scan your Mac for performance issues, junk files, harmful apps, and security threats And thats all we had to offer. This site contains user submitted content, comments and opinions and is for informational purposes He excels in troubleshooting errors and resolving Windows issues for gaming and work purposes.
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